Bug 1448317

Summary:	gnome-initial-setup causes GNOME shell crashes
Product:	[Fedora] Fedora	Reporter:	M. Edward (Ed) Borasky <znmeb>
Component:	gnome-initial-setup	Assignee:	Rui Matos <tiagomatos>
Status:	CLOSED DUPLICATE	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	high	Docs Contact:
Priority:	unspecified
Version:	26	CC:	alciregi, jstpierr, rmatos, tiagomatos, znmeb
Target Milestone:	---
Target Release:	---
Hardware:	x86_64
OS:	Linux
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Fixed In Version:		Doc Type:	If docs needed, set a value
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Last Closed:	2017-05-09 21:06:28 UTC	Type:	Bug
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oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
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Embargoed:

Description M. Edward (Ed) Borasky 2017-05-05 07:51:01 UTC

Description of problem: I'm getting crashes trying to page through "gnome-initial-setup"


Version-Release number of selected component (if applicable): Fedora 26 test compose: https://fedoraproject.org/wiki/Test_Results:Fedora_26_Branched_20170504.n.1_Installation


How reproducible: looks like it's every time.


Steps to Reproduce:
1. Download the Workstation Live x86_64 and install in a KVM virtual machine.
2. Log in. After a brief pause you get the one-time "gnome-initial-setup" welcome.
3. Page through it slowly. When you get to the Account setup page, press "Skip" and GNOME shell crashes, sending you back to the GDM login.

Actual results: needed to manually kill the setup from a command line to log in.


Expected results: Onward past the setup!


Additional info:

Comment 1 Rui Matos 2017-05-05 09:17:38 UTC

Can we get a stack trace and the journal contents please?

Comment 2 M. Edward (Ed) Borasky 2017-05-05 10:09:27 UTC

I'm not sure how to get those - after I log back in, all I see is a notification that Gnome shell has crashed. Would there be something in the abrt utility?

Comment 3 M. Edward (Ed) Borasky 2017-05-05 10:48:35 UTC

Well, it *is* in the abrt listing but ...

--- Running report_uReport ---
('report_uReport' completed successfully)

--- Running analyze_CCpp ---
Ok to upload core dump? (It may contain sensitive data). If your answer is 'No', a stack trace will be generated locally. (It may download a huge amount of data). 'YES'
Querying server settings
Retrace server is unable to process package 'gnome-shell-3.24.1-1.fc26.x86_64'.
Is it a part of official 'Fedora 26 (Workstation Edition)' repositories?
Unknown package sent to Retrace server.
Do you want to generate a stack trace locally? (It may download a huge amount of data but reporting can't continue without stack trace). 'YES'
Analyzing coredump 'coredump'
All debuginfo files are available
Generating backtrace
Backtrace is generated and saved, 93578 bytes

--- Running analyze_BodhiUpdates ---
Looking for similar problems in bugzilla

It says the backtrace is unusable and doesn't tell me where it saved it. :-(

So ... I tried something else. This is a fresh VM (virt-manager host using the *virtio* video driver). I logged out and switched from the default Wayland session to GNOME on Xorg. I saw a glitch but I was able to get all the way through GNOME initial setup without getting logged out!!

Comment 4 Alessio 2017-05-09 21:06:28 UTC


*** This bug has been marked as a duplicate of bug 1443206 ***

Comment 5 M. Edward (Ed) Borasky 2017-05-15 15:51:19 UTC

closed duplicate - clearing NEEDINFO