Bug 1451698

Summary:	[Ref-Arch][RFE] add update section to ref arch guidef or Satellite 6 HA setup
Product:	Red Hat Satellite	Reporter:	daniel <dmoessne>
Component:	Documentation	Assignee:	satellite-doc-list
Status:	CLOSED CANTFIX	QA Contact:	satellite-doc-list
Severity:	high	Docs Contact:
Priority:	unspecified
Version:	6.2.8	CC:	adahms, bkearney, bthurber, cyril.cordouibarzi, dcaplan, ktordeur, rjerrido, satellite-doc-list
Target Milestone:	Unspecified	Keywords:	FutureFeature, PrioBumpPM
Target Release:	Unused
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2018-07-23 05:33:39 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	1425213

Description daniel 2017-05-17 10:19:36 UTC

1. Proposed title of this feature request
add update section to ref arch guide for Satellite 6 HA setup

3. What is the nature and description of the request?
Reference architecure guide for Satellite 6 HA setup is missing a section with steps how to update currently installed satellite 6.2.z to 6.2.(z+n)

4. Why does the customer need this? (List the business requirements here)
When customer has set up Sat6 in HA env as outlined by our very own published reference architecture guide it is not clear how to update this to the next Sat6.2.z release which is of course of importance to keep the system current and get fixes needed

5. How would the customer like to achieve this? (List the functional requirements here)
Write a section which steps to follow in order to update the Sat6 HA env, as already done for initial installation

6. For each functional requirement listed, specify how Red Hat and the customer can test to confirm the requirement is successfully implemented.
- Write the guide
- Follow the steps to upgrade setup
- check if its working

7. Is there already an existing RFE upstream or in Red Hat Bugzilla?
found none

8. Does the customer have any specific timeline dependencies and which release would they like to target (i.e. RHEL5, RHEL6)?
asap (has already set up the env and is now wondering on how to update)

9. Is the sales team involved in this request and do they have any additional input?
not as of yet

10. List any affected packages or components.
Satellite 6 HA ref guide

11. Would the customer be able to assist in testing this functionality if implemented?
Customer is happy to follow the steps once provided

Document URL:

Section Number and Name:

Describe the issue:

Suggestions for improvement:

Additional information:

Comment 2 daniel 2017-05-17 10:22:22 UTC

Hi,

would it be possible to get at least the steps needed so we can update the sat6 ?

Comment 3 Andrew Dahms 2017-05-17 23:47:10 UTC

Hi Daniel,

Thank you for the needinfo request.

Moving the needinfo to Balaji on the reference architecture team, who will be in a better position to respond.

Kind regards,

Andrew

Comment 16 Andrew Dahms 2018-07-23 05:33:39 UTC

This bug was raised against the document "Deploying a Highly Available Red Hat Satellite Server 6 Environment", for which customers are now being asked to contact Red Hat (either their account team or consulting team) directly for assistance.

Because the product documentation team is unable to process this request, and in consultation with the Reference Architecture team, I am now closing this bug.

See the following article for more information -

https://access.redhat.com/solutions/1603283