Bug 145196
| Summary: | Registered but get Invalid System Credentials Error | ||
|---|---|---|---|
| Product: | Red Hat Enterprise Linux 3 | Reporter: | Laura Ramirez <lramirez2> |
| Component: | up2date | Assignee: | Bret McMillan <bretm> |
| Status: | CLOSED WONTFIX | QA Contact: | Fanny Augustin <fmoquete> |
| Severity: | high | Docs Contact: | |
| Priority: | medium | ||
| Version: | 3.0 | ||
| Target Milestone: | --- | ||
| Target Release: | --- | ||
| Hardware: | i686 | ||
| OS: | Linux | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | Bug Fix | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2007-10-19 19:09:13 UTC | Type: | --- |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
Can you log into rhn.redhat.com and verify that the system in question still has active entitlements (see what channels it is subscribed to). Hopefully this relates and helps:
Yes, I can log and see that my entitlements are correctly valid until
Sep 05.
However, in runlevel 5 Up2date Alert Icon in panel freezes to state
"Checking RHN for updates...". When switching to runlevel 3 I see
following error messages:
---
File "/usr/bin/../share/rhn/rhn_applet/rhn_applet.py", line 460, in
refresh_handlerself.refresh(force)
File "/usr/bin/../share/rhn/rhn_applet/rhn_applet.py", line 577, in
refreshif self.nag_check():
File "/usr/bin/../share/rhn/rhn_applet/rhn_applet.py", line 538, in
nag_checkbc = self.model.has_base_channel()
File "/usr/bin/../share/rhn/rhn_applet/rhn_applet_model.py", line 335,
in has_base_channelbase_channel = source.has_base_channel()
File "/usr/bin/../share/rhn/rhn_applet/rhn_applet_rpc.py", line 181,
in has_base_channelraise rhnAppletRPCFault(f.faultCode, f.faultString)
rhn_utils.rhnAppletRPCFault: Server Communication Error -140:
Error Message:
Your system was not found in the RHN database
Error Class Code: 140
Error Class Info: Unable to look up server
---
Up2date Alert Icon worked fine before last, big (U4) updates. That's
when Up2date itself was updated to v. "up2date-4.2.57-2". Running
Up2date manually works (still) fine though.
This bug is filed against RHEL 3, which is in maintenance phase. During the maintenance phase, only security errata and select mission critical bug fixes will be released for enterprise products. Since this bug does not meet that criteria, it is now being closed. For more information of the RHEL errata support policy, please visit: http://www.redhat.com/security/updates/errata/ If you feel this bug is indeed mission critical, please contact your support representative. You may be asked to provide detailed information on how this bug is affecting you. |
From Bugzilla Helper: User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0 Description of problem: What a mess. There is a bug in Red Hat 3 AS. When I try to run Add Applications the mounted CD disappears. I tried to UPDATE with Up2Date OpenOffice.org the system gives me an error (see below) My sysem is already registered. If I run up2date --register that won't fix the problem because my system is already registered. Funny thing is my system notification notifies me of updates and lets me install the updates. Error Message: Please run rhn_register (or up2date --register on Red Hat Enterprise Linux 3 or later) as root on this client Error Class Code: 9 Error Class Info: Invalid System Credentials. Explanation: An error has occurred while processing your request. If this problem persists please enter a bug report at bugzilla.redhat.com. If you choose to submit the bug report, please be sure to include details of what you were trying to do when this error occurred and details on how to reproduce this problem. Version-Release number of selected component (if applicable): How reproducible: Always Steps to Reproduce: 1. Ran up2date OpenOffice.org 2. Ran up2date --register 3. Actual Results: ERROR Please run rhn_register (or up2date --register on Red Hat Enterprise Linux 3 or later) as root on this client Error Class Code: 9 Error Class Info: Invalid System Credentials. Explanation: An error has occurred while processing your request. If this problem persists please enter a bug report at bugzilla.redhat.com. If you choose to submit the bug report, please be sure to include details of what you were trying to do when this error occurred and details on how to reproduce this problem. My system is already registered on the RedHat Network, Expected Results: I should have been able to install OpenOffice.org Additional info: