Bug 1456467

Summary: hp-check shows 'CUPS incompatible or not running' even if CUPS is running
Product: [Fedora] Fedora Reporter: Zdenek Dohnal <zdohnal>
Component: hplipAssignee: Zdenek Dohnal <zdohnal>
Status: CLOSED ERRATA QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 25CC: jpopelka, qe-baseos-daemons, thozza, twaugh, zdohnal
Target Milestone: ---   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: hplip-3.17.4-2.fc24 hplip-3.17.4-2.fc25 hplip-3.17.4-3.fc26 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: 1456463 Environment:
Last Closed: 2017-06-08 06:52:55 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On: 1456463    
Bug Blocks:    

Description Zdenek Dohnal 2017-05-29 12:52:45 UTC
+++ This bug was initially created as a clone of Bug #1456463 +++

Description of problem:
When hp-check is run, output says 'CUPS incompatible or not running', even if CUPS is running. This is caused by using 'cups-config --version' command in check.py script. This cups-config command is in cups-devel package, which isn't installed with main package.
This hp-check message is misleading and it should be corrected.

Version-Release number of selected component (if applicable):
cups-1.6.3-26

How reproducible:
Always, when cups-devel isn't installed

Steps to Reproduce:
1. install hplip-gui
2. $ hp-check
3.

Actual results:
Message about 'CUPS incompatible or not running'

Expected results:
If CUPS is installed, it should show version and OK

Additional info:

--- Additional comment from Red Hat Bugzilla Rules Engine on 2017-05-29 08:50:56 EDT ---

Since this bug report was entered in Red Hat Bugzilla, the release flag has been set to ? to ensure that it is properly evaluated for this release.

Comment 1 Fedora Update System 2017-05-30 11:33:32 UTC
hplip-3.17.4-2.fc24 has been submitted as an update to Fedora 24. https://bodhi.fedoraproject.org/updates/FEDORA-2017-149de72130

Comment 2 Fedora Update System 2017-05-30 11:34:29 UTC
hplip-3.17.4-2.fc25 has been submitted as an update to Fedora 25. https://bodhi.fedoraproject.org/updates/FEDORA-2017-a01bbebdee

Comment 3 Fedora Update System 2017-05-30 11:59:57 UTC
hplip-3.17.4-3.fc26 has been submitted as an update to Fedora 26. https://bodhi.fedoraproject.org/updates/FEDORA-2017-9a783d1436

Comment 4 Fedora Update System 2017-05-30 21:47:15 UTC
hplip-3.17.4-3.fc26 has been pushed to the Fedora 26 testing repository. If problems still persist, please make note of it in this bug report.
See https://fedoraproject.org/wiki/QA:Updates_Testing for
instructions on how to install test updates.
You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2017-9a783d1436

Comment 5 Fedora Update System 2017-05-31 01:03:50 UTC
hplip-3.17.4-2.fc24 has been pushed to the Fedora 24 testing repository. If problems still persist, please make note of it in this bug report.
See https://fedoraproject.org/wiki/QA:Updates_Testing for
instructions on how to install test updates.
You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2017-149de72130

Comment 6 Fedora Update System 2017-05-31 01:04:56 UTC
hplip-3.17.4-2.fc25 has been pushed to the Fedora 25 testing repository. If problems still persist, please make note of it in this bug report.
See https://fedoraproject.org/wiki/QA:Updates_Testing for
instructions on how to install test updates.
You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2017-a01bbebdee

Comment 7 Fedora Update System 2017-06-08 06:52:55 UTC
hplip-3.17.4-2.fc24 has been pushed to the Fedora 24 stable repository. If problems still persist, please make note of it in this bug report.

Comment 8 Fedora Update System 2017-06-08 14:31:47 UTC
hplip-3.17.4-2.fc25 has been pushed to the Fedora 25 stable repository. If problems still persist, please make note of it in this bug report.

Comment 9 Fedora Update System 2017-06-09 19:15:46 UTC
hplip-3.17.4-3.fc26 has been pushed to the Fedora 26 stable repository. If problems still persist, please make note of it in this bug report.