Bug 146187

Summary: [RHEL4RC1] chicony usb keyboard fails, with side effects
Product: Red Hat Enterprise Linux 4 Reporter: Stuart Hayes <stuart_hayes>
Component: kernelAssignee: Pete Zaitcev <zaitcev>
Status: CLOSED ERRATA QA Contact: Brian Brock <bbrock>
Severity: medium Docs Contact:
Priority: medium    
Version: 4.0CC: davej, jbaron
Target Milestone: ---   
Target Release: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: RHSA-2005-514 Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2005-10-05 12:43:10 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 156322    
Attachments:
Description Flags
patch to add keyboard to blacklist with "noget" quirk none

Description Stuart Hayes 2005-01-25 20:27:42 UTC
Description of problem:

We have a Dell Chicony USB keyboard (model KU-9985) which fails to 
work when plugged in.  There are ugly messages in /var/log/messages, 
and "lsusb" will hang.

It turns out that this keyboard says that it has both a keyboard and 
a mouse, though there really is no mouse at all (no PS/2 port, no 
mouse).  When Linux issues a "get_report" for the mouse reports, the 
keyboard stalls, and things go downhill.

This keyboard works fine if we add it to the blacklist with 
the "NOGET" quirk.

Version-Release number of selected component (if applicable):


How reproducible:
Very easy.

Steps to Reproduce:
1. Boot up system.
2. Plug in KU-9985 Chicony usb hub keyboard.
3. 
  
Actual results:
Keyboard doesn't work, there are ugly messages, and "lsusb" will hang.

Expected results:
Keyboard should work, lsusb should work normally.

Additional info:
I will attach the patch.

Comment 1 Stuart Hayes 2005-01-25 20:28:21 UTC
Created attachment 110214 [details]
patch to add keyboard to blacklist with "noget" quirk

Comment 2 Pete Zaitcev 2005-03-16 01:08:53 UTC
Vojtech accepted this but did not notify me. I'm going to post
this to review in a few hours. U2?


Comment 3 Stuart Hayes 2005-03-16 15:07:57 UTC
U2 is fine.  Thanks!

Comment 5 Pete Zaitcev 2005-07-16 01:58:42 UTC
Modified in 2.6.9-11.30.EL (actually before that, but I have verified
it on this version).


Comment 12 Red Hat Bugzilla 2005-10-05 12:43:10 UTC
An advisory has been issued which should help the problem
described in this bug report. This report is therefore being
closed with a resolution of ERRATA. For more information
on the solution and/or where to find the updated files,
please follow the link below. You may reopen this bug report
if the solution does not work for you.

http://rhn.redhat.com/errata/RHSA-2005-514.html