Bug 1463722
| Summary: | Failed to start service 'ovirt-imageio-proxy' | ||||||||
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| Product: | [oVirt] ovirt-imageio | Reporter: | Petr Matyáš <pmatyas> | ||||||
| Component: | Proxy | Assignee: | Daniel Erez <derez> | ||||||
| Status: | CLOSED CURRENTRELEASE | QA Contact: | Petr Matyáš <pmatyas> | ||||||
| Severity: | medium | Docs Contact: | |||||||
| Priority: | unspecified | ||||||||
| Version: | --- | CC: | amureini, bugs, lsvaty, pmatyas, tnisan, ylavi | ||||||
| Target Milestone: | ovirt-4.2.0 | Keywords: | Regression | ||||||
| Target Release: | 1.1.0 | Flags: | rule-engine:
ovirt-4.2+
rule-engine: blocker+ lsvaty: testing_ack+ |
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| Hardware: | Unspecified | ||||||||
| OS: | Unspecified | ||||||||
| Whiteboard: | |||||||||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |||||||
| Doc Text: | Story Points: | --- | |||||||
| Clone Of: | Environment: | ||||||||
| Last Closed: | 2017-12-20 11:15:12 UTC | Type: | Bug | ||||||
| Regression: | --- | Mount Type: | --- | ||||||
| Documentation: | --- | CRM: | |||||||
| Verified Versions: | Category: | --- | |||||||
| oVirt Team: | Integration | RHEL 7.3 requirements from Atomic Host: | |||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||
| Embargoed: | |||||||||
| Attachments: |
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@Petr, which error are you getting when starting the service? (there's no error in the proxy log) This bug report has Keywords: Regression or TestBlocker. Since no regressions or test blockers are allowed between releases, it is also being identified as a blocker for this release. Please resolve ASAP. Yes exactly, there is no error, the service is just not started, ever. This doesn't seem to affect anything, just after every engine setup there is error when starting this service. (In reply to Petr Matyáš from comment #3) > Yes exactly, there is no error, the service is just not started, ever. > This doesn't seem to affect anything, just after every engine setup there is > error when starting this service. Can you please attach the output of "systemctl status ovirt-imageio-proxy.service" and "journalctl -xe" Created attachment 1290550 [details]
journal logs
According to the log [1], there's a missing module in ovirt-imageio-common, that's probably means that the common package wasn't updated. Please try to update 'ovirt-imageio-common' package before executing engine-setup. (there should be a note about that in the docs - bug 1420602) [1] Jun 22 07:42:30 localhost.localdomain ovirt-imageio-proxy[684]: Traceback (most recent call last): Jun 22 07:42:30 localhost.localdomain ovirt-imageio-proxy[684]: File "/usr/bin/ovirt-imageio-proxy", line 26, in <module> Jun 22 07:42:30 localhost.localdomain ovirt-imageio-proxy[684]: from ovirt_imageio_proxy import image_proxy Jun 22 07:42:30 localhost.localdomain ovirt-imageio-proxy[684]: File "/usr/lib/python2.7/site-packages/ovirt_imageio_proxy/image_proxy.py", line 9, in <module> Jun 22 07:42:30 localhost.localdomain ovirt-imageio-proxy[684]: import server Jun 22 07:42:30 localhost.localdomain ovirt-imageio-proxy[684]: File "/usr/lib/python2.7/site-packages/ovirt_imageio_proxy/server.py", line 28, in <module> Jun 22 07:42:30 localhost.localdomain ovirt-imageio-proxy[684]: from ovirt_imageio_common import ssl Jun 22 07:42:30 localhost.localdomain ovirt-imageio-proxy[684]: ImportError: cannot import name ssl Jun 22 07:42:30 localhost.localdomain systemd[1]: ovirt-imageio-proxy.service: main process exited, code=exited, status=1/FAILURE Jun 22 07:42:30 localhost.localdomain systemd[1]: Failed to start oVirt ImageIO Proxy. -- Subject: Unit ovirt-imageio-proxy.service has failed -- Defined-By: systemd -- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel -- -- Unit ovirt-imageio-proxy.service has failed. For yum, the "newer" package ovirt-imageio-common-1.0.0-0.201706181639.gita7553fb.el7.centos.noarch.rpm is not an update, since I have ovirt-imageio-common-1.0.0-1.el7.noarch from 4.1 repo. This has to be the reason for this issue since downgrading ovirt-imageio-common solves the issue. Updated from ovirt-engine-4.1.5.2-1.el7.centos.noarch to ovirt-engine-4.2.0-0.0.master.20170903205106.gitb17261a.el7.centos.noarch Packages have correct versions now so imageio-proxy works. This bugzilla is included in oVirt 4.2.0 release, published on Dec 20th 2017. Since the problem described in this bug report should be resolved in oVirt 4.2.0 release, published on Dec 20th 2017, it has been closed with a resolution of CURRENT RELEASE. If the solution does not work for you, please open a new bug report. |
Created attachment 1290138 [details] /var/log/* Description of problem: After upgrade from 4.1 to 4.2 service ovirt-imageio-proxy can't be started. Version-Release number of selected component (if applicable): ovirt-imageio-proxy-1.0.0-0.201706181640.gita7553fb.el7.centos.noarch How reproducible: always Steps to Reproduce: 1. install 4.1 2. upgrade to 4.2 3. Actual results: failed to start ovirt-imageio-proxy Expected results: imageio proxy is started correctly Additional info: