Bug 1464202
Summary: | [paid] The "Support" link does not check for support entitlement before offering the https://access.redhat.com URL | ||
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Product: | OpenShift Online | Reporter: | Will Gordon <wgordon> |
Component: | Unknown | Assignee: | Abhishek Gupta <abhgupta> |
Status: | NEW --- | QA Contact: | Xiaoli Tian <xtian> |
Severity: | low | Docs Contact: | |
Priority: | low | ||
Version: | 3.x | CC: | aos-bugs |
Target Milestone: | --- | Keywords: | OnlinePro |
Target Release: | --- | ||
Hardware: | Unspecified | ||
OS: | Unspecified | ||
Whiteboard: | |||
Fixed In Version: | Doc Type: | If docs needed, set a value | |
Doc Text: | Story Points: | --- | |
Clone Of: | Environment: | ||
Last Closed: | Type: | Bug | |
Regression: | --- | Mount Type: | --- |
Documentation: | --- | CRM: | |
Verified Versions: | Category: | --- | |
oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
Cloudforms Team: | --- | Target Upstream Version: | |
Embargoed: |
Description
Will Gordon
2017-06-22 15:59:11 UTC
As of now, Basic support is being offered for free and hence this is not an issue. Going forward, we may continue offering Basic support for free indefinitely or, if not, we could relabel "Support" to something specific (Red Hat Support) and add a new entry in the drop-down for Help (or perhaps "Community Support) But I believe it's still a case that user *must* actually select to add the support option, even though it's free. So I suspect it's possible that a user could *not* select the support option, and then have an issue. Or are we forcibly adding the support option to all users on paid? |