Bug 146994

Summary: Dell 670n with SATA: RHEL3 U4 - No hard drives found.
Product: Red Hat Enterprise Linux 3 Reporter: Rick James <rjames>
Component: kernelAssignee: Jeff Garzik <jgarzik>
Status: CLOSED CURRENTRELEASE QA Contact:
Severity: medium Docs Contact:
Priority: medium    
Version: 3.0CC: peterm, tao
Target Milestone: ---   
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2005-02-24 14:05:51 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
Output of lsmod from installer's console 2.
none
dmesg
none
cat /proc/interrupts
none
cat /proc/ioports
none
lspci
none
cat /proc/meminfo
none
/tmp/modules.conf
none
/tmp/syslog none

Description Rick James 2005-02-03 15:11:12 UTC 
Description of problem: RedHat Certified Dell Precision 670n with 
Intel 82801EB SATA controller.  RHEL3 U4 installer fails to find SATA 
drives.


Version-Release number of selected component (if applicable):


How reproducible: Boot from RHEL3 U4 CD1.  Installer loads ata_piix 
driver but fails to find any drives.


Steps to Reproduce:
1. Boot RHEL3 U4 CD1.
2. Follow the instructions.
3. An error has occurred - no valid devices were found...
4. Click OK - System reboots.
  
Actual results: Error message and reboot.


Expected results: Find hard disks, run Disk Druid and install.


Additional info: Workaround: RHEL3 U2 works correctly.  Install and 
run up2date.
Comment 1 Rick James 2005-02-03 15:16:43 UTC 
Created attachment 110600 [details]
Output of lsmod from installer's console 2.
Comment 4 Jeff Garzik 2005-02-18 05:59:53 UTC 
Need more info on hardware and circumstances.

lspci?
amount of RAM in machine?
sysreport output?
dmesg?
Comment 5 Rick James 2005-02-18 14:51:49 UTC 
Created attachment 111196 [details]
dmesg
Comment 6 Rick James 2005-02-18 14:54:27 UTC 
Created attachment 111197 [details]
cat /proc/interrupts
Comment 7 Rick James 2005-02-18 14:55:00 UTC 
Created attachment 111198 [details]
cat /proc/ioports
Comment 8 Rick James 2005-02-18 14:55:32 UTC 
Created attachment 111199 [details]
lspci
Comment 9 Rick James 2005-02-18 14:56:06 UTC 
Created attachment 111200 [details]
cat /proc/meminfo
Comment 10 Rick James 2005-02-18 14:57:07 UTC 
Created attachment 111201 [details]
/tmp/modules.conf
Comment 11 Rick James 2005-02-18 14:58:00 UTC 
Created attachment 111202 [details]
/tmp/syslog
Comment 12 Rick James 2005-02-24 14:05:51 UTC 
Has been fixed in RHEL 4 for x86_64.