Bug 1470068

Summary: Unable to navigate through the service requests due to a template error on "split"
Product: Red Hat CloudForms Management Engine Reporter: Felix Dewaleyne <fdewaley>
Component: UI - OPSAssignee: lgalis
Status: CLOSED CURRENTRELEASE QA Contact: Shveta <sshveta>
Severity: high Docs Contact:
Priority: high    
Version: 5.8.0CC: cpelland, dlamotta, fdewaley, gscott, hkataria, jhardy, lgalis, mpovolny, obarenbo, pakotvan, simaishi, sshveta
Target Milestone: GAKeywords: TestOnly, ZStream
Target Release: 5.9.0   
Hardware: All   
OS: All   
Whiteboard:
Fixed In Version: 5.9.0.1 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of:
: 1474504 (view as bug list) Environment:
Last Closed: 2018-03-06 15:23:47 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: Bug
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: CFME Core Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1474504    

Description Felix Dewaleyne 2017-07-12 11:23:22 UTC
Description of problem:
When browsing to  Services -> Requests the customer is experiencing a template error that prevents their users from accessing the details of the users

Version-Release number of selected component (if applicable):
5.8.0.17

How reproducible:
all the time on affected appliance

Steps to Reproduce:
1.log in as any user (logs show non-admin user)
2.go to service => request
3.

Actual results:
 FATAL -- : Error caught: [ActionView::Template::Error] undefined method `split' for 1:Fixnum
/opt/rh/cfme-gemset/bundler/gems/manageiq-ui-classic-1048ffdbd63f/app/helpers/application_helper/dialogs.rb:18:in `dialog_dropdown_selected_value'
/opt/rh/cfme-gemset/bundler/gems/manageiq-ui-classic-1048ffdbd63f/app/views/shared/dialogs/_dialog_field_drop_down_list.html.haml:39:in `__opt_rh_cfme_gemset_bundler_gems_manageiq_ui_classic_____ffdbd__f_app_views_shared_dialogs__dialog_field_drop_down_list_html_haml__3246338562607631390_180551940'
/opt/rh/cfme-gemset/gems/actionview-5.0.3/lib/action_view/template.rb:159:in `block in render'


Expected results:
the error does not happen and the data is displayed

Additional info:
full logs attached privately

Comment 4 lgalis 2017-07-14 16:54:50 UTC
*** Bug 1471166 has been marked as a duplicate of this bug. ***

Comment 14 lgalis 2017-09-25 17:09:28 UTC
*** Bug 1494435 has been marked as a duplicate of this bug. ***

Comment 15 Shveta 2017-10-31 18:49:04 UTC
Fixed in 5.9.0.4.20171024163837_ef71ea6