Bug 1471796

Summary: Include supportability statement for RHEL EUS repos in RHOSP installation guide
Product: Red Hat OpenStack Reporter: Vagner Farias <vfarias>
Component: documentationAssignee: RHOS Documentation Team <rhos-docs>
Status: CLOSED EOL QA Contact: RHOS Documentation Team <rhos-docs>
Severity: high Docs Contact:
Priority: high    
Version: 11.0 (Ocata)CC: jraju, mburns, mschuppe, srevivo
Target Milestone: ---Keywords: Triaged, ZStream
Target Release: 11.0 (Ocata)   
Hardware: Unspecified   
OS: Unspecified   
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Clone Of:
: 1472083 1472085 1472086 1472087 (view as bug list) Environment:
Last Closed: 2018-06-22 12:34:52 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
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Bug Depends On:    
Bug Blocks: 1472083, 1472085, 1472086, 1472087    

Description Vagner Farias 2017-07-17 12:59:53 UTC
Although it's informed in several places [1][2][3] that it's not supported to use Extended Update Support repos in RHOSP, I believe the most important place to have this information is in the Installation Guide, which is the document most customers should be following to deploy the software.

Although having the information in Release Notes[1] could be considered enough, I believe implementation details should always be in the installation guide. I understand that using EUS isn't exactly an implementation detail, but this may not be clear enough to every customer.

1: https://access.redhat.com/documentation/en-us/red_hat_openstack_platform/11/html/release_notes/content_delivery_network_cdn_channels
2: https://access.redhat.com/node/493953
3: https://access.redhat.com/articles/2969081

Comment 1 Mike Burns 2017-07-17 16:23:52 UTC
I agree, there are 3 locations mentioned here[1] that could/should be updated:

[1] https://access.redhat.com/documentation/en-us/red_hat_openstack_platform/11/html/product_guide/ch-rhosp-software#sect-subscriptions

Comment 2 Scott Lewis 2018-06-22 12:34:52 UTC
OSP11 is now retired, see details at https://access.redhat.com/errata/product/191/ver=11/rhel---7/x86_64/RHBA-2018:1828