Bug 1471991

Summary:	NTFS partition will not mount read-write (it used to work)
Product:	[Fedora] Fedora	Reporter:	Alex <abcoyle>
Component:	ntfs-3g	Assignee:	Tom "spot" Callaway <tcallawa>
Status:	CLOSED NOTABUG	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	high	Docs Contact:
Priority:	unspecified
Version:	25	CC:	jean-pierre.andre, tcallawa
Target Milestone:	---
Target Release:	---
Hardware:	x86_64
OS:	Linux
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Fixed In Version:		Doc Type:	If docs needed, set a value
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Clone Of:		Environment:
Last Closed:	2017-08-03 20:49:16 UTC	Type:	Bug
Regression:	---	Mount Type:	---
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Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
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Description Alex 2017-07-17 21:17:18 UTC

Description of problem: An NTFS partition on my laptop will no longer mount read-write, but it used to work ok a month or so ago (I don't know the ntfs-3g version that was working).


Version-Release number of selected component (if applicable): ntfs-3g 2017.3.23


How reproducible: Always


Steps to Reproduce:
1. Attempt to mount NTFS partition using Nautilus
2. Enter sudo/elevated password

Actual results:
NTFS partition is mounted read-only.

Expected results:
NTFS partition is mounted read-write.


Additional info: See two journal log snippets below from different dates, the same issue occurred on both dates. 

Please note in each case, ntfs-3g reports "rw" for "Cmdline options", but then reports both "rw" and "ro" for Mount options. I don't understand where these options are coming from, and why the mount options has both options, which doesn't make sense.

Jun 26 09:51:22 deneb udisksd[1930]: Mounted /dev/nvme0n1p8 at /run/media/alex/Data on behalf of uid 1000
Jun 26 09:51:22 deneb ntfs-3g[3957]: Version 2017.3.23 integrated FUSE 28
Jun 26 09:51:22 deneb ntfs-3g[3957]: Mounted /dev/nvme0n1p8 (Read-Only, label "Data", NTFS 3.1)
Jun 26 09:51:22 deneb ntfs-3g[3957]: Cmdline options: rw,nodev,nosuid,uid=1000,gid=1000,uhelper=udisks2
Jun 26 09:51:22 deneb ntfs-3g[3957]: Mount options: rw,nodev,nosuid,uhelper=udisks2,allow_other,nonempty,relatime,ro,default_permissions,fsname=/dev/nvme0n1p8,blkdev,blksize=4096
Jun 26 09:51:22 deneb ntfs-3g[3957]: Global ownership and permissions enforced, configuration type 7

Jul 17 22:00:32 deneb udisksd[1971]: Mounted /dev/nvme0n1p8 at /run/media/alex/Data on behalf of uid 1000
Jul 17 22:00:32 deneb ntfs-3g[3162]: Version 2017.3.23 integrated FUSE 28
Jul 17 22:00:32 deneb ntfs-3g[3162]: Mounted /dev/nvme0n1p8 (Read-Only, label "Data", NTFS 3.1)
Jul 17 22:00:32 deneb ntfs-3g[3162]: Cmdline options: rw,nodev,nosuid,uid=1000,gid=1000,uhelper=udisks2
Jul 17 22:00:32 deneb ntfs-3g[3162]: Mount options: rw,nodev,nosuid,uhelper=udisks2,allow_other,nonempty,relatime,ro,default_permissions,fsname=/dev/nvme0n1p8,blkdev,blksize=4096
Jul 17 22:00:32 deneb ntfs-3g[3162]: Global ownership and permissions enforced, configuration type 7

Comment 1 Jean-Pierre André 2017-07-18 07:14:51 UTC

Please plug the device, then unmount /run/media/alex/Data, then mount manually with no options to a user directory and post the output :

As root :
umount /run/media/alex/Data
mkdir /tmp/nvme
ntfs-3g /dev/nvme0n1p8 /tmp/nvme

Comment 2 Alex 2017-08-03 20:49:16 UTC

Hi there,

I followed the steps and this was the output:

The disk contains an unclean file system (0, 0).
Metadata kept in Windows cache, refused to mount.
Falling back to read-only mount because the NTFS partition is in an
unsafe state. Please resume and shutdown Windows fully (no hibernation
or fast restarting.)

As such I must apologise, this is not a bug.. my laptop is a dual-boot with Windows, and although I had previously disabled fast restarts in Windows in order to share the NTFS partition, it seems Windows decided to re-enable it by itself, possibly due to a recent update.. thanks Microsoft :)

Once I had disabled fast restarts (again), the partition is mounting read/write as expected :)

Apologies again, this is not a bug and I shall close it.