Bug 1472798

Summary: Touchpad not working during F26 installation on Dell XPS 13 9630
Product: [Fedora] Fedora Reporter: Christian Kellner <ckellner>
Component: kernelAssignee: Kernel Maintainer List <kernel-maint>
Status: CLOSED EOL QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 26CC: anaconda-maint-list, bberg, ckellner, gansalmon, g.kaviyarasu, ichavero, itamar, jkonecny, jonathan, kernel-maint, madhu.chinakonda, mchehab, mkolman, vanmeeuwen+fedora, vponcova
Target Milestone: ---   
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2018-05-29 12:08:00 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
Xorg log file none

Description Christian Kellner 2017-07-19 12:19:48 UTC
Created attachment 1301073 [details]
Xorg log file

Installing with Fedora-Workstation-netinst-x86_64-26-1.5.iso downloaded today on a Dell XPS 13 9360 (bios 1.3.2), and the touchpad does not work (no cursor movements).

libinput-list-devices (version is 1.7.3):
...

Device:           SynPS/2 Synaptics TouchPad
Kernel:           /dev/input/event5
Group:            10
Seat:             seat0, default
Size:             70x50mm
Capabilities:     pointer 
Tap-to-click:     disabled
Tap-and-drag:     enabled
Tap drag lock:    disabled
Left-handed:      disabled
Nat.scrolling:    disabled
Middle emulation: disabled
Calibration:      n/a
Scroll methods:   *two-finger edge 
Click methods:    *button-areas clickfinger 
Disable-w-typing: enabled
Accel profiles:   none
Rotation:         n/a

...

udev:

P: /devices/platform/i8042/serio1/input/input6/event5
N: input/event5
E: DEVNAME=/dev/input/event5
E: DEVPATH=/devices/platform/i8042/serio1/input/input6/event5
E: ID_BUS=i8042
E: ID_INPUT=1
E: ID_INPUT_TOUCHPAD=1
E: ID_INPUT_TOUCHPAD_INTEGRATION=internal
E: LIBINPUT_DEVICE_GROUP=11/2/7/1a1:isa0060/serio1
E: LIBINPUT_MODEL_SYNAPTICS_SERIAL_TOUCHPAD=1
E: LIBINPUT_MODEL_TOUCHPAD_VISIBLE_MARKER=1
E: MAJOR=13
E: MINOR=69
E: SUBSYSTEM=input
E: USEC_INITIALIZED=30408236

PS: not entirly sure what is the best product to file this in

Comment 1 Benjamin Berg 2017-07-19 12:22:40 UTC
This happened to me on all DELL machines that I tested here. In all cases the touchpad works completely fine after the installation completes.

Comment 2 Benjamin Berg 2017-08-29 12:01:16 UTC
How is this a kernel issue? The touchpad has been detected by the kernel, and the input device is obviously there according to udev.

I run into similar issues trying to use a USB mouse, it simply does not work (this was a Fedora 25 netinstall right now).

Comment 3 Laura Abbott 2018-02-28 03:58:12 UTC
We apologize for the inconvenience.  There is a large number of bugs to go through and several of them have gone stale. The kernel moves very fast so bugs may get fixed as part of a kernel update. Due to this, we are doing a mass bug update across all of the Fedora 26 kernel bugs.
 
Fedora 26 has now been rebased to 4.15.4-200.fc26.  Please test this kernel update (or newer) and let us know if you issue has been resolved or if it is still present with the newer kernel.
 
If you have moved on to Fedora 27, and are still experiencing this issue, please change the version to Fedora 27.
 
If you experience different issues, please open a new bug report for those.

Comment 4 Fedora End Of Life 2018-05-03 08:43:31 UTC
This message is a reminder that Fedora 26 is nearing its end of life.
Approximately 4 (four) weeks from now Fedora will stop maintaining
and issuing updates for Fedora 26. It is Fedora's policy to close all
bug reports from releases that are no longer maintained. At that time
this bug will be closed as EOL if it remains open with a Fedora  'version'
of '26'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version'
to a later Fedora version.

Thank you for reporting this issue and we are sorry that we were not
able to fix it before Fedora 26 is end of life. If you would still like
to see this bug fixed and are able to reproduce it against a later version
of Fedora, you are encouraged  change the 'version' to a later Fedora
version prior this bug is closed as described in the policy above.

Although we aim to fix as many bugs as possible during every release's
lifetime, sometimes those efforts are overtaken by events. Often a
more recent Fedora release includes newer upstream software that fixes
bugs or makes them obsolete.

Comment 5 Fedora End Of Life 2018-05-29 12:08:00 UTC
Fedora 26 changed to end-of-life (EOL) status on 2018-05-29. Fedora 26
is no longer maintained, which means that it will not receive any
further security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of
Fedora please feel free to reopen this bug against that version. If you
are unable to reopen this bug, please file a new report against the
current release. If you experience problems, please add a comment to this
bug.

Thank you for reporting this bug and we are sorry it could not be fixed.

Comment 6 Christian Kellner 2020-01-27 09:17:14 UTC
Just clearing the needinfo flag since this is EOL.