Bug 1480339
| Summary: | Printing to my HP Officejet J6400 printer stopped because "filter failed" | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Product: | [Fedora] Fedora | Reporter: | Chrit van Ewijk <cvanewijk> | ||||||||
| Component: | cups | Assignee: | Zdenek Dohnal <zdohnal> | ||||||||
| Status: | CLOSED CURRENTRELEASE | QA Contact: | Fedora Extras Quality Assurance <extras-qa> | ||||||||
| Severity: | medium | Docs Contact: | |||||||||
| Priority: | unspecified | ||||||||||
| Version: | 26 | CC: | cvanewijk, jpopelka, twaugh, zdohnal | ||||||||
| Target Milestone: | --- | ||||||||||
| Target Release: | --- | ||||||||||
| Hardware: | x86_64 | ||||||||||
| OS: | Linux | ||||||||||
| Whiteboard: | |||||||||||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |||||||||
| Doc Text: | Story Points: | --- | |||||||||
| Clone Of: | Environment: | ||||||||||
| Last Closed: | 2017-08-14 10:48:40 UTC | Type: | Bug | ||||||||
| Regression: | --- | Mount Type: | --- | ||||||||
| Documentation: | --- | CRM: | |||||||||
| Verified Versions: | Category: | --- | |||||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||||
| Embargoed: | |||||||||||
| Attachments: |
|
||||||||||
Created attachment 1311861 [details]
hp-check log
Created attachment 1311865 [details]
hp-check log with printer active
The first log was with the printer not active.
This log was produced by the command " hp-check --runtime" with the printer acitive.
I installed f26 yesterday from the official site: https://getfedora.org/nl/workstation/download/ws-download-splash?file=https://download.fedoraproject.org/pub/fedora/linux/releases/26/Workstation/x86_64/iso/Fedora-Workstation-Live-x86_64-26-1.5.iso Hi Chrit, thank you for reporting this issue. Would you mind reinstalling you printer with: 1) hp-setup -i 2) hp-plugin -i What version of qpdf-libs do you have installed (you can find out by 'rpm -qa qpdf-libs')? Do jobs fail everytime or with specific file type? Hi Zdenek, The printer is working allright after executing " dnf upgrade" this morning. I saw from the listing that hp software was being upgraded. Only after upgrading i saw your comment. Because now i can print allright i did not follow your instructions to reinstall my printer. The version that is installed after the upgrading this morning is: [cewijk@linux ~]$ rpm -qa qpdf-libs qpdf-libs-6.0.0-7.fc26.x86_64 [cewijk@linux ~]$ --Chrit ok, happy to hear that. Closing as CURRENTRELEASE. |
Created attachment 1311860 [details] error message "Filter failed" Description of problem: I cannot print to my HP Officeprinter J6400. An attempt to print gives the message 'stopped "Filter failed"'. I have an usb connection between the pc and the printer. I did a fresh install of f26 yesterday. There were no problems with f25 as far i can remember. I checked with hp-check, see the attached log. I add a screenshot of the error messages. Version-Release number of selected component (if applicable): How reproducible: Steps to Reproduce: 1. 2. 3. Actual results: Expected results: Additional info: