Bug 1481840

Summary: Services Requests not showing all requests from 30 days
Product: Red Hat CloudForms Management Engine Reporter: Jeffrey Cutter <jcutter>
Component: UI - OPSAssignee: Robin Knaur <rknaur>
Status: CLOSED ERRATA QA Contact: Shveta <sshveta>
Severity: medium Docs Contact:
Priority: medium    
Version: 5.8.0CC: hkataria, jhardy, mpovolny, obarenbo, rknaur, simaishi, sshveta
Target Milestone: GA   
Target Release: 5.10.0   
Hardware: Unspecified   
OS: Unspecified   
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Fixed In Version: 5.10.0.0 Doc Type: If docs needed, set a value
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Clone Of: Environment:
Last Closed: 2019-02-07 23:02:39 UTC Type: Bug
Regression: --- Mount Type: ---
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
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Description Flags
Filter by settings and sorted by request id shows that data goes back 30 days
none
Now inverse sorted by request id and shows that the results at the bottom do not go back 30 days none

Description Jeffrey Cutter 2017-08-15 20:42:44 UTC
Description of problem:

In the Ops UI, going to Services Requests and selecting to show 30 days does not show all 30 days.  The results get truncated and there's no option to show more.  Will attach screenshots.

Version-Release number of selected component (if applicable):

5.8.1

How reproducible:

Always

Comment 2 Jeffrey Cutter 2017-08-15 20:44:43 UTC
Created attachment 1313841 [details]
Filter by settings and sorted by request id shows that data goes back 30 days

Comment 3 Jeffrey Cutter 2017-08-15 20:45:43 UTC
Created attachment 1313842 [details]
Now inverse sorted by request id and shows that the results at the bottom do not go back 30 days

Comment 5 Robin Knaur 2018-04-24 08:55:04 UTC
I am sorry, but I can't reproduce this issue, it seems to me, that all request 30 days back are shown, regardless of sorting.

Comment 6 Jeffrey Cutter 2018-04-24 18:41:52 UTC
Hi Robin,

How many requests do you have in your history over the last 30 days?

I think you will need more than a screens worth to be impacted, say more than 30.

Thanks,
-Jeff

Comment 7 Robin Knaur 2018-04-25 09:34:02 UTC
Hey Jeff,

I have created more requests and I found the bug. Sorting order changes when you go to next page in the table. When you set descending order on first page, on the second page are request sorted ascending order. Lets see what I can do with it.

Thanks,
Robin

Comment 9 Shveta 2018-09-05 19:33:47 UTC
Don't have 30 days of data but multiple pages of requests are displayed.
Verified in 5.10.0.14.20180831154906_2f9a1dd

Comment 10 errata-xmlrpc 2019-02-07 23:02:39 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2019:0212