Bug 1482028

Summary: Azure refresh worker becomes unresponsive during refresh
Product: Red Hat CloudForms Management Engine Reporter: Felix Dewaleyne <fdewaley>
Component: ProvidersAssignee: Bronagh Sorota <bsorota>
Status: CLOSED DUPLICATE QA Contact: Dave Johnson <dajohnso>
Severity: high Docs Contact:
Priority: high    
Version: 5.8.0CC: bsorota, cpelland, dajohnso, fdewaley, gblomqui, jfrey, jhardy, jocarter, mfeifer, nchugh, obarenbo, tfitzger, yjog
Target Milestone: GA   
Target Release: 5.8.3   
Hardware: All   
OS: All   
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Last Closed: 2017-09-28 15:05:48 UTC Type: Bug
Regression: --- Mount Type: ---
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: CFME Core Target Upstream Version:
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Bug Depends On:    
Bug Blocks: 1503797    

Description Felix Dewaleyne 2017-08-16 09:56:52 UTC
Description of problem:
During all refreshes, the Azure worker is becoming unresponsive

Version-Release number of selected component (if applicable):
5.8.1.5

How reproducible:
all the time

Steps to Reproduce:
1.refresh the worker (manually or automatically)
2.
3.

Actual results:
the worker processes some information then becomes unresponsive and gets killed.

Expected results:
the refresh worker finishes

Additional info:

Comment 7 Dave Johnson 2017-08-21 15:58:02 UTC
Pretty sure there is a workaround for this that allows the severity to be dropped.  Bronagh, can you confirm and maybe document said workaround?

Comment 10 Dave Johnson 2017-08-21 16:53:16 UTC
Okay, I was mistaken, no known workaround, bumping back to high severity.

Comment 15 Tina Fitzgerald 2017-08-23 19:44:04 UTC
Hi Felix,

Can you ask the customer to provide us with a set of logs from an Azure refresh and metrics collection?

Thanks,
Tina

Comment 28 Bronagh Sorota 2017-09-27 13:48:45 UTC
Yes there is Felix, here you go:
https://bugzilla.redhat.com/show_bug.cgi?id=1431912

Comment 29 Felix Dewaleyne 2017-09-28 15:05:48 UTC

*** This bug has been marked as a duplicate of bug 1431912 ***