Bug 151069

Summary: Up2date notifier in Gnome hangs at "Checking RHN..."
Product: Red Hat Enterprise Linux 3 Reporter: Eric Sisler <esisler>
Component: up2dateAssignee: Bret McMillan <bretm>
Status: CLOSED WONTFIX QA Contact: Fanny Augustin <fmoquete>
Severity: low Docs Contact:
Priority: medium    
Version: 3.0   
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Target Release: ---   
Hardware: i386   
OS: Linux   
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Fixed In Version: Doc Type: Bug Fix
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Last Closed: 2007-10-19 19:06:25 UTC Type: ---
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
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Description Eric Sisler 2005-03-14 15:59:26 UTC 
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.4.3) Gecko/20040924

Description of problem:
The up2date notifier icon in the Gnome tray hangs at "Checking RHN for updates..." even when updates are available.  The system is checking in with RHN, which lists available updates, but the notifier isn't working for some reason.  It seems to be thinking about something as all the menu options are greyed out when I right-click the icon.  Running 'up2date --list' at the command line produces the "Invalid group id server-cfg" error I have seen referenced in other tickets, but I couldn't find an open one for the notifier.  I *think* this broke when I updated to U4.

Version-Release number of selected component (if applicable):
up2date-gnome-4.2.57-2

How reproducible:
Always

Steps to Reproduce:
1. Login to X using the Gnome desktop
2. Wait for the notifier to finish updating - it doesn't.
  

Actual Results:  The notifier icon remains as a blue circle with a white checkmark and the status remains "Checking RHN for updates..."

Expected Results:  The notifier icon should switch to a red circle/white exclamation point, indicating updates are available.

Additional info:
Comment 1 RHEL Program Management 2007-10-19 19:06:25 UTC 
This bug is filed against RHEL 3, which is in maintenance phase.
During the maintenance phase, only security errata and select mission
critical bug fixes will be released for enterprise products. Since
this bug does not meet that criteria, it is now being closed.
 
For more information of the RHEL errata support policy, please visit:
http://www.redhat.com/security/updates/errata/
 
If you feel this bug is indeed mission critical, please contact your
support representative. You may be asked to provide detailed
information on how this bug is affecting you.