Bug 1516639

Summary: [RHV] VM provisioned from pxe fail to boot post installation
Product: Red Hat CloudForms Management Engine Reporter: Ilanit Stein <istein>
Component: ProvidersAssignee: Oved Ourfali <oourfali>
Status: CLOSED NOTABUG QA Contact: Ilanit Stein <istein>
Severity: medium Docs Contact:
Priority: unspecified    
Version: 5.9.0CC: gblomqui, istein, jfrey, jhardy, obarenbo, oourfali
Target Milestone: GA   
Target Release: cfme-future   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard: rhev:pxe provisioning
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2017-11-26 06:50:43 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: Bug
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: RHEVM Target Upstream Version:
Embargoed:
Attachments:
Description Flags
rhel7.4_customize_template
none
provisioned_VM_boot_failure.png none

Description Ilanit Stein 2017-11-23 07:38:43 UTC 
Description of problem:
Provision VM from PXE, with a rhel7.4 image from pxe server,
In the provision dialog customize tab:
a rhel7.4 customized template was selected (attached "rhel7.4_customize_ template"), and in addition a root password was inserted in upper side of this dialog window. 

The result was the same for both CFME-5.7.4.1 & CFME-5.8.2.3:

The rhel7.4 was installed, then after post installation stage, 
the VM was rebooted, however after reboot, 
VM failed to load from the hard disk on: Error: No configuration file found 
(attached screen shot of the VM console)

On CFME side, the provision request ended up successfully,
since it was waiting for VM power off, and that stage did take place.


Version-Release number of selected component (if applicable):
CFME-5.8.2.3, CFME-5.7.4.1/RHV-4.1.7

How reproducible:
100%

Expected results:
1. VM installed from PXE should boot successfully, after installation.
2. ON CFME side, the VM provision request should not end up successfully, in such case,
of VM failing to boot after installation & reboot.
Comment 2 Ilanit Stein 2017-11-23 07:39:13 UTC 
Created attachment 1358053 [details]
rhel7.4_customize_template
Comment 3 Ilanit Stein 2017-11-23 07:39:54 UTC 
Created attachment 1358054 [details]
provisioned_VM_boot_failure.png
Comment 5 Ilanit Stein 2017-11-23 14:26:05 UTC 
After investigating the issue, along with dpinhas from eng-ops,
He found the problem was with the CFME customize template (the kickstart file we use, for the installation)

He changed the bootloader settings, ans that resolved the issue:

bootloader --timeout=3 --extlinux => 
bootloader --location=mbr --append="rhgb quiet"

Now the VM provisioned from pxe, with the rhel7.4, along with the customize template kickstart is installed & then boots the OS just fine.

Oved,
Can we resolve the expected result 2., mentioned in the description?
Comment 6 Oved Ourfali 2017-11-23 14:28:27 UTC 
We can't.
As far as we're concerned it was booted correctly.
Comment 7 Ilanit Stein 2017-11-26 06:50:43 UTC 
Closing the bug, as the root cause was wrong bootloder in the kickstart file.