DescriptionFelix Dewaleyne
2017-11-30 12:31:54 UTC
Description of problem:
missing data for fields agianst openshift-based reports for multiple report sources
Version-Release number of selected component (if applicable):
5.8.2.3
How reproducible:
not attempted - consistent behaviour with customer.
Steps to Reproduce:
1.deploy openshift on top of openstack
2.set up c&u globally, confirm there is no issue against openshift
3.
Actual results:
despite data being pulled against openshift, reports show no value or 0 for a lot of fields ; here is the list of fields, grouped by report source :
- performance - container :
- CPU - Available (%)
- CPU - Available (MHz)
- Capacity - Total Space (B)
- Capacity - Used Space (B)
- Disk I/O - Avg (KBps)
- Memory - Available (%)
- Memory - Available (MB)
- nodes :
- Hardware Size On Disk
- Hardware Allocated Disk Storage
- Hardware Allocated Disk Storage
- Performance - Container Nodes :
- Disk I/O - Avg (KBps)
- Performance - ContainerProjects:
- CPU - Usage Rate for Collected Intervals (%)
- Capacity - Avg Free Space for Collected Intervals (B)
- Capacity - Total Space (B)
- Capacity - Used Space (B)
- Memory - Total Allocated for Child VMs (MB)
- Memory - Usage of Total Allocated (%)
- Derived Vm Allocated Disk Storage
- Derived Vm Count Total
- Derived Vm Used Disk Storage
Expected results:
correct values are displayed when using the fields, matching data that is seen in cloudforms
Additional info:
more info regarding the customer affected included in private notes.
I just wanted to post a progress update.
We've reproduced what the customer is observing when we use
their database from the case.
We are still investigating the cause.
Investigation indicates the relevant data is not being saved in the database during the refresh. Reassigning to the Providers team for them to investigate.