Bug 1524415

Summary: Smart State Analysis doesn't update "Patches" and "Applications" for Windows server 2016.
Product: Red Hat CloudForms Management Engine Reporter: Satyajit Bulage <sbulage>
Component: SmartState AnalysisAssignee: Jerry Keselman <jkeselma>
Status: CLOSED DUPLICATE QA Contact: Satyajit Bulage <sbulage>
Severity: high Docs Contact:
Priority: unspecified    
Version: 5.7.0CC: cpelland, dajohnso, jhardy, jkeselma, obarenbo, roliveri, sbulage
Target Milestone: GAKeywords: Reopened
Target Release: 5.7.4   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard: smartstate:vmware:vm
Fixed In Version: Doc Type: If docs needed, set a value
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Clone Of: Environment:
Last Closed: 2017-12-12 16:04:43 UTC Type: Bug
Regression: --- Mount Type: ---
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: CFME Core Target Upstream Version:
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Description Flags
evm.log during SSA on VM none

Description Satyajit Bulage 2017-12-11 12:54:56 UTC
Created attachment 1365983 [details]
evm.log during SSA on VM

Description of problem: SSA retrieves all data except Patches information and throws error "undefined method `split' for nil:NilClass" in evm.log


Version-Release number of selected component (if applicable):5.7.4.2.20171207173836_e563ef4


How reproducible:100%


Steps to Reproduce:
1. Perform SSA on Windows Server 2016.
2.
3.

Actual results: SSA is not retrieving "Patches" and "Applications" information and throwing error in evm.log


Expected results: SSA should succeed without any error.


Additional info:

Comment 2 Dave Johnson 2017-12-11 15:07:45 UTC
Satyajit, is this a regression, was it working in 5.7.3?  Did you see it working in 5.7.4.1?

Comment 4 Jerry Keselman 2017-12-11 22:42:33 UTC
This is a duplicate of https://bugzilla.redhat.com/show_bug.cgi?id=1490488 opened by Satyajit several months ago.

*** This bug has been marked as a duplicate of bug 1490488 ***

Comment 7 Jerry Keselman 2017-12-12 14:24:10 UTC
You are correct Satyajit.  Reopening - I *think* we fixed an issue with this message - I'll look for it and update appropriately if I am correct.

Comment 8 Jerry Keselman 2017-12-12 16:04:43 UTC
Looking at the attached log file I realized that this is actually a duplicate of https://bugzilla.redhat.com/show_bug.cgi?id=1508281, for which a fix has been supplied.  Closing as a duplicate again.

*** This bug has been marked as a duplicate of bug 1508281 ***

Comment 10 Jerry Keselman 2017-12-12 17:11:19 UTC
Satyajit this fix has nothing to do with what version of Windows this is.