Bug 1528157
| Summary: | An unknown error has occurred when press "help" button in anaconda UI | ||||||||
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| Product: | [oVirt] ovirt-node | Reporter: | cshao <cshao> | ||||||
| Component: | Installation & Update | Assignee: | Yuval Turgeman <yturgema> | ||||||
| Status: | CLOSED DUPLICATE | QA Contact: | cshao <cshao> | ||||||
| Severity: | high | Docs Contact: | |||||||
| Priority: | unspecified | ||||||||
| Version: | 4.2 | CC: | bugs, cshao, dguo, huzhao, qiyuan, rbarry, sbonazzo, weiwang, yaniwang, ycui, yisong, yzhao | ||||||
| Target Milestone: | ovirt-4.2.1 | Keywords: | Upstream | ||||||
| Target Release: | --- | Flags: | rule-engine:
ovirt-4.2+
cshao: testing_ack+ |
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| Hardware: | Unspecified | ||||||||
| OS: | Unspecified | ||||||||
| Whiteboard: | |||||||||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |||||||
| Doc Text: | Story Points: | --- | |||||||
| Clone Of: | Environment: | ||||||||
| Last Closed: | 2018-01-15 10:31:10 UTC | Type: | Bug | ||||||
| Regression: | --- | Mount Type: | --- | ||||||
| Documentation: | --- | CRM: | |||||||
| Verified Versions: | Category: | --- | |||||||
| oVirt Team: | Node | RHEL 7.3 requirements from Atomic Host: | |||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||
| Embargoed: | |||||||||
| Attachments: |
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Created attachment 1370742 [details]
help-error
Is this reproducible downstream? It looks like some parts of the anaconda stage2 are missing. Possibly the CentOS boot ISO does not include these. (In reply to Ryan Barry from comment #2) > Is this reproducible downstream? No, it is only occurs on upstream build. > It looks like some parts of the anaconda stage2 are missing. Possibly the > CentOS boot ISO does not include these. There are 2 problems here, like Ryan said, no default help files are available in Centos boot.iso for some reason. If those do not exist, anaconda tries to figure out the help file location from the the current installclass (OvirtBaseInstallClass in rhv.py) using its help_folder and help_placeholder attributes which do not exist. So I'm not sure who this bug should be assigned to, Sandro ? (In reply to Yuval Turgeman from comment #4) > There are 2 problems here, like Ryan said, no default help files are > available in Centos boot.iso for some reason. If those do not exist, > anaconda tries to figure out the help file location from the the current > installclass (OvirtBaseInstallClass in rhv.py) using its help_folder and > help_placeholder attributes which do not exist. So I'm not sure who this > bug should be assigned to, Sandro ? Please open a bug on https://bugs.centos.org about the missing help docs causing anaconda error. Once done, add the reference to that bug here and close this bug with resolution upstream. Not much we can do here other than that. Opened this bug: https://bugs.centos.org/view.php?id=14377 and found bug 1378010 that fixes the install class. So closing this one as duplicate. *** This bug has been marked as a duplicate of bug 1378010 *** |
Created attachment 1370741 [details] all log info Description of problem: An unknown error has occurred when press "help" button in anaconda UI 01:47:41,398 WARN anaconda: no help content found for file SummaryHub-common.xml 01:47:41,398 WARN anaconda: no help content found for file SummaryHub-x86.xml 01:47:41,398 WARN anaconda: no help content found for file Installation_Guide.xml 01:47:41,398 DEBUG anaconda: running handleException 01:47:41,398 CRIT anaconda: Traceback (most recent call last): File "/usr/lib64/python2.7/site-packages/pyanaconda/ui/gui/__init__.py", line 987, in _on_help_clicked ihelp.start_yelp(ihelp.get_help_path(obj.helpFile, self.instclass)) File "/usr/lib64/python2.7/site-packages/pyanaconda/ihelp.py", line 153, in get_help_path return _get_best_help_file(instclass.help_folder, instclass.help_placeholder) File "/usr/lib64/python2.7/site-packages/pyanaconda/ihelp.py", line 59, in _get_best_help_file help_langs = [l for l in os.listdir(help_folder) if os.path.isfile(os.path.join(help_folder, l, help_file))] File "/usr/lib64/python2.7/posixpath.py", line 75, in join if b.startswith('/'): AttributeError: 'NoneType' object has no attribute 'startswith' Version-Release number of selected component (if applicable): ovirt-node-ng-installer-ovirt-4.2-2017122007.iso imgbased-1.0.5-1.el7.centos.noarch anaconda 21.48.22.121-1 How reproducible: 100% Steps to Reproduce: 1. Install ovirt-node-ng-installer-ovirt-4.2-2017122007.iso via anaconda UI. 2. Click help button. 3. Focus on the UI. Actual results: An unknown error has occurred when press "help" button in anaconda UI Expected results: help function can work well. Additional info: