Bug 1528625
| Summary: | subscription-manager facts command is showing incomplete facts. | ||||||||
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| Product: | Red Hat Enterprise Linux 7 | Reporter: | raju kumar <rajukuma> | ||||||
| Component: | subscription-manager | Assignee: | Alex Wood <awood> | ||||||
| Status: | CLOSED ERRATA | QA Contact: | Red Hat subscription-manager QE Team <rhsm-qe> | ||||||
| Severity: | medium | Docs Contact: | |||||||
| Priority: | high | ||||||||
| Version: | 7.4 | CC: | awood, csnyder, jsefler, khowell, kobus.bensch, lmiksik, rajukuma, redakkan, skallesh | ||||||
| Target Milestone: | rc | Keywords: | Triaged | ||||||
| Target Release: | --- | ||||||||
| Hardware: | x86_64 | ||||||||
| OS: | Linux | ||||||||
| Whiteboard: | |||||||||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |||||||
| Doc Text: | Story Points: | --- | |||||||
| Clone Of: | Environment: | ||||||||
| Last Closed: | 2018-10-30 10:36:03 UTC | Type: | Bug | ||||||
| Regression: | --- | Mount Type: | --- | ||||||
| Documentation: | --- | CRM: | |||||||
| Verified Versions: | Category: | --- | |||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||
| Embargoed: | |||||||||
| Attachments: |
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Description
raju kumar
2017-12-22 12:52:47 UTC
Raj, What architecture is the machine you're testing on? Is it ppc64, ppc64le, or s390x? dmidecode isn't available on those architectures so we don't generate the dmi prefixed facts there. I've been unable to reproduce this issue after tries on a couple different x86_64 machines. Raj, Could you ask the customer to * run `dmidecode` on the RHEL 7.4 machine and capture the output * go into /etc/rhsm/rhsm.conf and in the [logging] section set default_log_level=DEBUG * run `rhsm-debug` and attach the resultant tar file that is generated? Reproducer: [root@hp-dl380egen8-01 ~]# subscription-manager version server type: This system is currently not registered. subscription management server: 2.3.9-1 subscription management rules: 5.26 subscription-manager: 1.19.21-1.el7 python-rhsm: 1.19.9-1.el7 [root@hp-dl380egen8-01 ~]# subscription-manager facts --list cpu.core(s)_per_socket: 8 cpu.cpu(s): 32 cpu.cpu_socket(s): 2 cpu.thread(s)_per_core: 2 cpu.topology_source: kernel /sys cpu sibling lists distribution.id: Maipo distribution.name: Red Hat Enterprise Linux Client distribution.version: 7.4 distribution.version.modifier: ga dmi.slot.current_usage: Available dmi.slot.designation: PCI-E Slot 4 dmi.slot.slotid: 4 dmi.slot.slotlength: Short dmi.slot.type:slotbuswidth: x4 dmi.slot.type:slottype: PCI Express 2 x8 lscpu.architecture: x86_64 lscpu.bogomips: 4588.99 lscpu.byte_order: Little Endian lscpu.core(s)_per_socket: 8 lscpu.cpu(s): 32 lscpu.cpu_family: 6 lscpu.cpu_max_mhz: 2300.0000 lscpu.cpu_mhz: 1200.000 lscpu.cpu_min_mhz: 1200.0000 lscpu.cpu_op-mode(s): 32-bit, 64-bit lscpu.flags: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm pcid dca sse4_1 sse4_2 x2apic popcnt tsc_deadline_timer aes xsave avx lahf_lm epb tpr_shadow vnmi flexpriority ept vpid xsaveopt dtherm ida arat pln pts lscpu.l1d_cache: 32K lscpu.l1i_cache: 32K lscpu.l2_cache: 256K lscpu.l3_cache: 20480K lscpu.model: 45 lscpu.model_name: Intel(R) Xeon(R) CPU E5-2470 0 @ 2.30GHz lscpu.numa_node(s): 2 lscpu.numa_node0_cpu(s): 0-7,16-23 lscpu.numa_node1_cpu(s): 8-15,24-31 lscpu.on-line_cpu(s)_list: 0-31 lscpu.socket(s): 2 lscpu.stepping: 7 lscpu.thread(s)_per_core: 2 lscpu.vendor_id: GenuineIntel lscpu.virtualization: VT-x memory.memtotal: 16224928 memory.swaptotal: 8257532 net.interface.eno1.ipv4_address: 10.16.70.9 net.interface.eno1.ipv4_address_list: 10.16.70.9 net.interface.eno1.ipv4_broadcast: 10.16.71.255 net.interface.eno1.ipv4_broadcast_list: 10.16.71.255 net.interface.eno1.ipv4_netmask: 21 net.interface.eno1.ipv4_netmask_list: 21 net.interface.eno1.ipv6_address.global: 2620:52:0:1040:82c1:6eff:fe78:1fdc net.interface.eno1.ipv6_address.global_list: 2620:52:0:1040:82c1:6eff:fe78:1fdc net.interface.eno1.ipv6_address.link: fe80::82c1:6eff:fe78:1fdc net.interface.eno1.ipv6_address.link_list: fe80::82c1:6eff:fe78:1fdc net.interface.eno1.ipv6_netmask.global: 64 net.interface.eno1.ipv6_netmask.global_list: 64 net.interface.eno1.ipv6_netmask.link: 64 net.interface.eno1.ipv6_netmask.link_list: 64 net.interface.eno1.mac_address: 80:C1:6E:78:1F:DC net.interface.eno2.mac_address: 80:C1:6E:78:1F:DD net.interface.eno3.mac_address: 80:C1:6E:78:1F:DE net.interface.eno4.mac_address: 80:C1:6E:78:1F:DF net.interface.lo.ipv4_address: 127.0.0.1 net.interface.lo.ipv4_address_list: 127.0.0.1 net.interface.lo.ipv4_broadcast: Unknown net.interface.lo.ipv4_broadcast_list: Unknown net.interface.lo.ipv4_netmask: 8 net.interface.lo.ipv4_netmask_list: 8 net.interface.lo.ipv6_address.host: ::1 net.interface.lo.ipv6_address.host_list: ::1 net.interface.lo.ipv6_netmask.host: 128 net.interface.lo.ipv6_netmask.host_list: 128 network.fqdn: hp-dl380egen8-01.rhts.eng.bos.redhat.com network.hostname: hp-dl380egen8-01.rhts.eng.bos.redhat.com network.ipv4_address: 10.16.70.9 network.ipv6_address: fe80::82c1:6eff:fe78:1fdc, 2620:52:0:1040:82c1:6eff:fe78:1fdc proc_cpuinfo.common.address_sizes: 46 bits physical, 48 bits virtual proc_cpuinfo.common.cache_alignment: 64 proc_cpuinfo.common.cache_size: 20480 KB proc_cpuinfo.common.clflush_size: 64 proc_cpuinfo.common.cpu_cores: 8 proc_cpuinfo.common.cpu_family: 6 proc_cpuinfo.common.cpuid_level: 13 proc_cpuinfo.common.flags: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm pcid dca sse4_1 sse4_2 x2apic popcnt tsc_deadline_timer aes xsave avx lahf_lm epb tpr_shadow vnmi flexpriority ept vpid xsaveopt dtherm ida arat pln pts proc_cpuinfo.common.fpu: yes proc_cpuinfo.common.fpu_exception: yes proc_cpuinfo.common.microcode: 0x710 proc_cpuinfo.common.model: 45 proc_cpuinfo.common.model_name: Intel(R) Xeon(R) CPU E5-2470 0 @ 2.30GHz proc_cpuinfo.common.power_management: Unknown proc_cpuinfo.common.siblings: 16 proc_cpuinfo.common.stepping: 7 proc_cpuinfo.common.vendor_id: GenuineIntel proc_cpuinfo.common.wp: yes system.certificate_version: 3.2 system.default_locale: en_US.UTF-8 uname.machine: x86_64 uname.nodename: hp-dl380egen8-01.rhts.eng.bos.redhat.com uname.release: 3.10.0-693.el7.x86_64 uname.sysname: Linux uname.version: #1 SMP Thu Jul 6 19:56:57 EDT 2017 virt.host_type: Not Applicable virt.is_guest: False Verification: [root@ibm-hs21-12 ~]# subscription-manager version server type: This system is currently not registered. subscription management server: 2.3.9-1 subscription management rules: 5.26 subscription-manager: 1.21.10-2.el7 [root@ibm-hs21-12 ~]# subscription-manager facts --list | grep dmi dmi.baseboard.manufacturer: IBM dmi.baseboard.product_name: Server Blade dmi.baseboard.serial_number: Not Specified dmi.baseboard.version: Not Specified dmi.bios.address: 0xf20e0 dmi.bios.relase_date: 06/11/2012 dmi.bios.rom_size: 4096 KB dmi.bios.runtime_size: 57120 bytes dmi.bios.vendor: IBM dmi.bios.version: -[BCE149AUS-1.22]- dmi.chassis.asset_tag: Unknown dmi.chassis.boot-up_state: Safe dmi.chassis.lock: Not Present dmi.chassis.manufacturer: IBM dmi.chassis.power_supply_state: Unknown dmi.chassis.security_status: Unknown dmi.chassis.serial_number: -[UUID:27511D812CC011D8B9F9DFCFA2D9F1A5]- dmi.chassis.thermal_state: Unknown dmi.chassis.type: Main Server Chassis dmi.chassis.version: Not Specified dmi.connector.external_connector_type: Access Bus (USB) dmi.connector.external_reference_designator: USB 1 dmi.connector.internal_connector_type: None dmi.connector.internal_reference_designator: Not Specified dmi.connector.port_type: USB dmi.memory.array_handle: 0x0017 dmi.memory.bank_locator: Slot 4 dmi.memory.data_width: 64 bit dmi.memory.error_correction_type: Multi-bit ECC dmi.memory.error_information_handle: No Error dmi.memory.form_factor: DIMM dmi.memory.location: System Board Or Motherboard dmi.memory.locator: DIMM4 dmi.memory.maximum_capacity: 64 GB dmi.memory.size: 512 MB dmi.memory.speed: (ns) dmi.memory.total_width: 72 bit dmi.memory.type: DDR dmi.memory.use: System Memory dmi.meta.cpu_socket_count: 2 dmi.processor.family: Unknown dmi.processor.l1_cache_handle: 0x0006 dmi.processor.l2_cache_handle: 0x0007 dmi.processor.socket_designation: Socket 2 CPU 2 dmi.processor.status: Populated:No dmi.processor.type: Central Processor dmi.processor.upgrade: ZIF Socket dmi.processor.version: Not Specified dmi.processor.voltage: 5.0 V dmi.system.family: Not Specified dmi.system.manufacturer: IBM dmi.system.product_name: IBM eServer BladeCenter HS21 -[8853AC1]- dmi.system.serial_number: KQLKMZ5 dmi.system.sku_number: Not Specified dmi.system.uuid: 47f1049d-2599-35f0-a8aa-195f2aee77ee dmi.system.version: Not Specified dmi.system.wake-up_type: Power Switch Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHBA-2018:3153 The needinfo request[s] on this closed bug have been removed as they have been unresolved for 500 days |