Bug 1528882

Summary: [dedicated] request for the announcement for Holiday Freeze
Product: OpenShift Online Reporter: Kenjiro Nakayama <knakayam>
Component: DocumentationAssignee: Vikram Goyal <vigoyal>
Status: CLOSED CANTFIX QA Contact: Vikram Goyal <vigoyal>
Severity: high Docs Contact: Vikram Goyal <vigoyal>
Priority: unspecified    
Version: 3.xCC: aos-bugs, jgoulding, jokerman, knakayam, mmccomas, vigoyal
Target Milestone: ---   
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2018-07-19 06:49:17 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Kenjiro Nakayama 2017-12-25 02:23:34 UTC
As an Dedicated users, when we requested RH to change our cluster configuration, RH suspended the request for several weeks due to their holiday freeze phase. We have not got such holiday freeze, so please announce it beforehand.

Also, if RH has the annual Holiday freeze period, please document it.

Comment 1 Vikram Goyal 2017-12-25 05:14:40 UTC
Hey Kenjiro - this was announced here on multiple lists? 

http://post-office.corp.redhat.com/archives/aos-devel/2017-December/msg00171.html

Comment 2 Kenjiro Nakayama 2017-12-25 05:26:21 UTC
Hi Vkiram,

The announce was ONLY for Red Hat internal. The customer told me that they didn't get such information. I opened this ticket to request to make this announcement public for Dedicated customers (and if the Holliday Freeze is annual event, would like you to mention it on docs).

Comment 11 Kenjiro Nakayama 2018-01-22 00:54:33 UTC
John, Vikram, could you please update on this?

Comment 14 Red Hat Bugzilla 2023-09-15 00:05:53 UTC
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 500 days