DescriptionGuilherme Baufaker Rêgo
2018-01-03 11:40:51 UTC
Created attachment 1376299[details]
Screen Error
Description of problem:
Navigating to Control > Explorer generates an unexpected error.
Version-Release number of selected component (if applicable):
Latest Manageiq Docker Image (Image ID: 7e1574071121)
How reproducible:
- Always
Steps to Reproduce:
1. Login on Manageiq
2. Navigate to Control
3. Click on Explorer
Actual results:
- Unexpected error on screen
Expected results:
Menus should appear (Policy Profiles, Policies, Conditions Events, Alerts, Alert Profile
Guilherme - This looks like it is related to configuration data stored in the advanced config section of the appliance.
Wondering if one or more of the following is possible?
1) Can we connect to the appliance experiencing this issue to review the configuration.
2) If not can we get an export of the database
3) You can also log into the appliance console and run the follow script using "bin/rails c" from the "/var/www/miq/vmdb" directory:
EmsEvent.event_groups.each do |_k, v|
name = v[:name]
puts "#{_k} #{v.inspect}\n\n" if v[:detail].nil?
end; nil
Comment 8Guilherme Baufaker Rêgo
2018-01-05 23:21:30 UTC
Hi Greg,
I retested under "latest tag (image id: b68048004210)" and it seems to be working now and I can't reproduce the issue anymore
Created attachment 1376299 [details] Screen Error Description of problem: Navigating to Control > Explorer generates an unexpected error. Version-Release number of selected component (if applicable): Latest Manageiq Docker Image (Image ID: 7e1574071121) How reproducible: - Always Steps to Reproduce: 1. Login on Manageiq 2. Navigate to Control 3. Click on Explorer Actual results: - Unexpected error on screen Expected results: Menus should appear (Policy Profiles, Policies, Conditions Events, Alerts, Alert Profile