Bug 1537200

Summary: The quad-icon tile for an OpenShift provider shows an exclamation mark, but a mouseover shows "Refresh Status: Success"
Product: Red Hat CloudForms Management Engine Reporter: Peter McGowan <pmcgowan>
Component: ProvidersAssignee: Nimrod Shneor <nshneor>
Status: CLOSED CURRENTRELEASE QA Contact: Tony Khamis <tkhamis>
Severity: medium Docs Contact:
Priority: medium    
Version: 5.9.0CC: gblomqui, jfrey, jhardy, obarenbo, pmcgowan, smallamp
Target Milestone: GAKeywords: TestOnly, ZStream
Target Release: 5.10.0   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: 5.10.0.0 Doc Type: If docs needed, set a value
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Story Points: ---
Clone Of:
: 1552882 (view as bug list) Environment:
Last Closed: 2019-02-11 14:07:49 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: Container Management Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1552882    
Attachments:
Description Flags
Provider icon screenshot none

Description Peter McGowan 2018-01-22 16:48:45 UTC 
Description of problem:
The quad-icon tile for an OpenShift provider shows an exclamation mark in the bottom right corner, but there appears to be no problem. Hovering a mouseover shows "Refresh Status: Success"

Version-Release number of selected component (if applicable):
5.9.0.17

How reproducible:
Every time

Steps to Reproduce:
1. Add an OpenShift 3.7 provider
2. Observe the quad icon provider tile

Actual results:
Botton right-hand tile shows an exclamation mark, indicating a problem, however a mouseover indicates no problem

Expected results:
The mouseover should describe the problem if there is one, or the tile should not display the exclamation mark if there isn't a problem.


Additional info:
Comment 2 Nimrod Shneor 2018-01-28 14:41:53 UTC 
Mind sharing a screenshot?
Also, I would like to know the value of the authentication_status of the specific provider.

If you could go into rails console (`rails c`) and then get the relevant Container Provide. This is done by typing ExtManagementSystem.all.find_by_name(you're-provider-name') and then getting the value of connection_configurations.authentication and also authentication_status.

If you need any help please email me.
Comment 3 Peter McGowan 2018-01-29 13:49:41 UTC 
Created attachment 1387801 [details]
Provider icon screenshot
Comment 4 Peter McGowan 2018-01-29 13:51:36 UTC 
irb(main):011:0> ems.connection_configurations.authentication
=> nil
irb(main):012:0> ems.authentication_status
=> "Incomplete"
irb(main):013:0>


I have Alerts set to 'Disabled' and Metrics set to 'Hawkular' in the provider configuration.
Comment 5 Nimrod Shneor 2018-01-30 05:34:16 UTC 
Thanks a lot! this seems to be the issue.
Comment 6 Nimrod Shneor 2018-02-06 12:43:38 UTC 
PR: https://github.com/ManageIQ/manageiq-ui-classic/pull/3374
Comment 7 Nimrod Shneor 2018-02-06 14:19:54 UTC 
new PR: https://github.com/ManageIQ/manageiq-ui-classic/pull/3378
Comment 9 Tony Khamis 2018-07-03 13:54:42 UTC 
Verified on version  5.10.0.2.20180626170006_40dc459