Bug 1549131
| Summary: | While creating a catalog service, checked provisioned method failed with Nil Exception. | ||
|---|---|---|---|
| Product: | Red Hat CloudForms Management Engine | Reporter: | Neha Chugh <nchugh> |
| Component: | Automate | Assignee: | Tina Fitzgerald <tfitzger> |
| Status: | CLOSED DUPLICATE | QA Contact: | Dave Johnson <dajohnso> |
| Severity: | high | Docs Contact: | |
| Priority: | high | ||
| Version: | 5.8.0 | CC: | cpelland, mkanoor, nchugh, obarenbo, pmukhedk, tfitzger |
| Target Milestone: | GA | ||
| Target Release: | 5.8.4 | ||
| Hardware: | All | ||
| OS: | All | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2018-02-28 17:16:13 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | CFME Core | Target Upstream Version: | |
| Embargoed: | |||
Hi Neha, Can you provide logs and access to your appliance? Thanks, Tina Hi Neha, The problem description log messages are dated 2016-09-11T22:10:00.133121 which is odd, and I would have expected this ticket to be linked to the customer case you referenced in comment 4: "cd /cases/02003227" I believe this issue has already been reported and fixed. The root cause is that the Service dialog sets the cloud_tenant to a string and the code is expecting an array. The evm.log from evm_current_workerzonemaster-cloudforms-prd01.privatecloud_20180223_122059 shows the following: Cloud tenant as a string [----] I, [2018-02-23T09:44:45.813364 #9544:11db130] INFO -- : Q-task_id([miq_provision_1000000000746]) MIQ(ManageIQ::Providers::Openstack::CloudManager::Provision#log_clone_options) Prov Options: [:dialog_cloud_tenant](String) = "1000000000131" .... error [----] I, [2018-02-23T09:44:45.815313 #9544:11db130] INFO -- : Q-task_id([miq_provision_1000000000746]) Starting Phase <provision_error> [----] E, [2018-02-23T09:44:45.844982 #9544:11db130] ERROR -- : Q-task_id([miq_provision_1000000000746]) MIQ(ManageIQ::Providers::Openstack::CloudManager::Provision#provision_error) [[NoMethodError]: undefined method `[]' for nil:NilClass] encountered during phase [start_clone_task] [----] E, [2018-02-23T09:44:45.845092 #9544:11db130] ERROR -- : Q-task_id([miq_provision_1000000000746]) /var/www/miq/vmdb/app/models/mixins/provider_object_mixin.rb:29:in `connection_source' /var/www/miq/vmdb/app/models/mixins/provider_object_mixin.rb:5:in `with_provider_connection' /var/www/miq/vmdb/app/models/manageiq/providers/openstack/cloud_manager/provision/cloning.rb:45:in `start_clone' /var/www/miq/vmdb/app/models/manageiq/providers/cloud_manager/provision/state_machine.rb:37:in `start_clone_task' .... error [----] I, [2018-02-23T09:45:56.195454 #9544:1265524] INFO -- : Q-task_id([miq_provision_1000000000746]) <AutomationEngine> Calling Create Notification type: automate_user_error subject type: MiqRequest id: 1000000000370 options: {:message=>"VM Provision Error: [workerzonemaster01] VM [test-neha01.tenant0012.guests.privatecloud.tenant0002.guests.privatecloud] Step [CheckProvisioned] Status [Error Creating VM] Message [[NoMethodError]: undefined method `[]' for nil:NilClass] "} [----] E, [2018-02-23T09:45:56.218542 #9544:1265524] ERROR -- : Q-task_id([miq_provision_1000000000746]) <AutomationEngine> <AEMethod update_provision_status> VM Provision Error: [workerzonemaster01] VM [test-neha01.tenant0012.guests.privatecloud.tenant0002.guests.privatecloud] Step [CheckProvisioned] Status [Error Creating VM] Message [[NoMethodError]: undefined method `[]' for nil:NilClass] Issue reported here: https://bugzilla.redhat.com/show_bug.cgi?id=1532244 Let me know if you have any questions. Thanks, Tina *** This bug has been marked as a duplicate of bug 1532244 *** |
Description of problem: While creating a catalog service, checked provisioned method failed with Nil Exception. Version-Release number of selected component (if applicable): Cloudforms 4.5 Steps to Reproduce: Provision instance openstack throws catalog service 128851:[----] I, [2016-09-11T22:10:00.133121 #5973:6b5990] INFO – : Q-task_id([service_template_provision_task_37]) In State=[checkprovisioned], invoking [on_error] method=[update_serviceprovision_status(status => '[NoMethodError]: undefined method []' for nil:NilClass')] 128853:[----] I, [2016-09-11T22:10:00.185796 #5973:6b5990] INFO -- : Q-task_id([service_template_provision_task_37]) Invoking [inline] method [/ManageIQ/Service/Provisioning/StateMachines/ServiceProvision_Template/update_serviceprovision_status] with inputs [{"status"=>"[NoMethodError]: undefined method[]"}] Actual results: Throws an exception during check provisioned method. Expected results: It should create a service successfully. Additional info: service_template_provision_request_1000000000370 miq_provision_1000000000746