Bug 155630
| Summary: | Cannot update hardware profile; unable to register; Reading DMI info failed | ||||||||||||||||
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| Product: | Red Hat Enterprise Linux 4 | Reporter: | Pamela Fong <fong> | ||||||||||||||
| Component: | up2date | Assignee: | Bret McMillan <bretm> | ||||||||||||||
| Status: | CLOSED DUPLICATE | QA Contact: | Fanny Augustin <fmoquete> | ||||||||||||||
| Severity: | medium | Docs Contact: | |||||||||||||||
| Priority: | medium | ||||||||||||||||
| Version: | 4.0 | CC: | acarter, bhatiam, bob.gautier, dcurtis, hpocock, jwjaeger, mihai.ibanescu, pednekar, pnikam, sabrinadiferdinando, sjejani, sstclair, tdeanton | ||||||||||||||
| Target Milestone: | --- | ||||||||||||||||
| Target Release: | --- | ||||||||||||||||
| Hardware: | i686 | ||||||||||||||||
| OS: | Linux | ||||||||||||||||
| Whiteboard: | |||||||||||||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||||||||||||
| Doc Text: | Story Points: | --- | |||||||||||||||
| Clone Of: | Environment: | ||||||||||||||||
| Last Closed: | 2006-07-26 21:36:06 UTC | Type: | --- | ||||||||||||||
| Regression: | --- | Mount Type: | --- | ||||||||||||||
| Documentation: | --- | CRM: | |||||||||||||||
| Verified Versions: | Category: | --- | |||||||||||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||||||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||||||||||
| Embargoed: | |||||||||||||||||
| Bug Depends On: | |||||||||||||||||
| Bug Blocks: | 191074, 191079 | ||||||||||||||||
| Attachments: |
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Description
Pamela Fong
2005-04-22 00:03:02 UTC
Created attachment 113516 [details]
Output of running the utility, dmidecode
I didn't look carefully. There are errors listed in the dmidecode output. The version package providing dmidecode is, kernel-utils-2.4-13.1.48 ---Pam Can I please get the output of: /sbin/lspci -v Also, can you please run: PYTHONPATH=/usr/share/rhn python -c "from up2date_client import hardware; print hardware.Hardware()" > /tmp/hardware-info.txt and attach /tmp/hardware-info.txt We are having the same problem with out Bitstream 360. Has there been a resolution to this problem? James, can you please attach the contents required in comment #3 and comment #4? You can also email them directly to me. Created attachment 118226 [details]
output of lspci -v
Created attachment 118227 [details]
output from python hardware command
We are having the same problem with Redhat AS3.0. We can't register using command rhnreg_ks. We get the error, "Reading DMI info failed". Also command up2date --hardware and PYTHONPATH=/usr/share/rhn python -c "from up2date_client import hardware; print hardware.Hardware()" generate "Reading DMI info failed". Dmidecode output is good! We have following version of rpms kernel-utils-2.4-8.37.12 kernel-2.4.21-37.EL kernel-source-2.4.21-37.EL up2date-4.4.44-3 up2date-gnome-4.4.44-3 Thanks Sabrina Blocking rhnupr4u4 and rhnupr3u8 to track the progress of the release Moving bugs to the CanFix List This bug did not make the code freeze and it will not be fiixed during this release cycle. Re-aligning bug to the next release This bug did not make the code freeze. It will not be fixed in this releasee Reea ligning to the next one. I am having a similar problem on a SunFire V65 running RHEL4u3 up2date version 4.4.67-4 kernel-utils 2.4-13.1.80 dmidecode works, but up2date gives me 'Reading DMI info failed'. I'll attach the diagnostic files you asked for above. Is there an errata update in the pipeline? Created attachment 132990 [details]
dmidecode from SunFire V65
Created attachment 132991 [details]
up2date_client.hardware.Hardware() output for SunFire V65
Created attachment 132992 [details]
lspci -v from SunFire V65
*** This bug has been marked as a duplicate of 149177 *** *** This bug has been marked as a duplicate of 149177 *** *** This bug has been marked as a duplicate of 196493 *** |