Bug 1563688

Summary: 504 Gateway Error on Image Upload - RHOSP 11
Product: Red Hat OpenStack Reporter: Sathiya Moorthy Karan <sathiyamoorthy.k>
Component: openstack-glanceAssignee: Cyril Roelandt <cyril>
Status: CLOSED INSUFFICIENT_DATA QA Contact: Mike Abrams <mabrams>
Severity: medium Docs Contact: Kim Nylander <knylande>
Priority: medium    
Version: 11.0 (Ocata)CC: beth.white, cschwede, eglynn, fpercoco, mbayer, pgrist, sathiyamoorthy.k, scohen, srevivo, thiago
Target Milestone: ---Keywords: ZStream
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Hardware: Unspecified   
OS: Linux   
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Last Closed: 2018-06-13 14:01:02 UTC Type: Bug
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
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Description Sathiya Moorthy Karan 2018-04-04 13:07:19 UTC 
Description of problem:
Horzion Dashboard shows 504 Gateway timeout if we upload a image more than 1 GB in Galera. We also face same problem while taking snapshot of the machine.

Version-Release number of selected component (if applicable):
RHOSP 11 Ocata

How reproducible:
100%

Steps to Reproduce:
1. Login to Horzion Dashboard
2. In Admin tab, Image tab.
3. Upload a new image more than 1 GB.

Actual results:
Horizon Dashboard gets 504 gateway error, image not uploaded.

Expected results:
Image should uploaded completed without error.

Additional info:
I was able to upload the image through CLI but at the same time dashboard is not available and shows a error  504.
Comment 1 Damien Ciabrini 2018-04-04 13:36:55 UTC 
We don't save image content in the galera DB itself, what makes you think it's a galera issue, and not a timeout in glance, horizon, or any other service in between?

I don't see any logs attached to that bugzilla. In case you are a customer/partner, I would suggest to open a case on the dedicated portal, as this is the standard process and ensures proper logs are collected (e.g. sosreports) and ease tracking and resolution.
Comment 4 Cyril Roelandt 2018-04-18 12:27:52 UTC 
If the image upload works through the CLI, I'd argue it might be a Horizon bug. As Damien pointed out, we may want the logs to debug this properly.
Comment 5 Paul Grist 2018-05-02 02:02:05 UTC 
Any updates - does this work via the CLI?
Comment 10 Red Hat Bugzilla 2023-09-14 04:26:22 UTC 
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 1000 days