Bug 1566014
| Summary: | Need proper version selected while opening a case via Satellite WebUI. | ||||||
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| Product: | Red Hat Satellite | Reporter: | Neha Samant <nsamant> | ||||
| Component: | RH Cloud - Insights | Assignee: | satellite6-bugs <satellite6-bugs> | ||||
| Status: | CLOSED WONTFIX | QA Contact: | Radovan Drazny <rdrazny> | ||||
| Severity: | medium | Docs Contact: | |||||
| Priority: | medium | ||||||
| Version: | 6.3.0 | CC: | lphiri, robwilli | ||||
| Target Milestone: | Unspecified | Keywords: | Triaged, UserExperience | ||||
| Target Release: | Unused | ||||||
| Hardware: | All | ||||||
| OS: | All | ||||||
| Whiteboard: | |||||||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |||||
| Doc Text: | Story Points: | --- | |||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2019-08-19 14:27:45 UTC | Type: | Bug | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Embargoed: | |||||||
| Attachments: |
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@ brad, Changed to the correct component. *** Bug 1607834 has been marked as a duplicate of this bug. *** Confirmed with Satellite PM & ENG, the redhat access plugin has been depreciated for Satellite - Closing BZ as WONTFIX |
Created attachment 1420265 [details] Screenshot of Satellite 6.3 WebUI for opening new case Description of problem: On Satellite 6.3 WebUI, When customer tries to open ticket with RedHat it by default selects 6.2 instead of selecting 6.3 Version-Release number of selected component (if applicable): RedHat satellite 6.3 How reproducible: Steps to Reproduce: 1. 2. 3. Actual results: Satellite WebUI --> RedHat access --> support --> Open a new case Product: Red Hat satellite or Proxy Product Version: 6.2 Expected results: Satellite WebUI --> RedHat access --> support --> Open a new case Product: Red Hat satellite or Proxy Product Version: 6.3 Additional info: