Bug 1566570
| Summary: | If the external network provider is unavailable CFME network provider throws unfriendly exception | ||||||
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| Product: | Red Hat CloudForms Management Engine | Reporter: | Satoe Imaishi <simaishi> | ||||
| Component: | Providers | Assignee: | Martin Slemr <mslemr> | ||||
| Status: | CLOSED ERRATA | QA Contact: | Jad Haj Yahya <jhajyahy> | ||||
| Severity: | low | Docs Contact: | |||||
| Priority: | medium | ||||||
| Version: | 5.9.0 | CC: | alkaplan, cpelland, danken, gblomqui, jfrey, jhajyahy, jhardy, jkrocil, jprause, mgoldboi, mperina, mslemr, myakove, obarenbo | ||||
| Target Milestone: | GA | Keywords: | UserExperience, ZStream | ||||
| Target Release: | 5.9.3 | ||||||
| Hardware: | Unspecified | ||||||
| OS: | Unspecified | ||||||
| Whiteboard: | |||||||
| Fixed In Version: | 5.9.3.0 | Doc Type: | If docs needed, set a value | ||||
| Doc Text: | Story Points: | --- | |||||
| Clone Of: | 1510769 | Environment: | |||||
| Last Closed: | 2018-07-12 13:14:16 UTC | Type: | --- | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | Openstack | Target Upstream Version: | |||||
| Embargoed: | |||||||
| Bug Depends On: | 1510769 | ||||||
| Bug Blocks: | |||||||
| Attachments: |
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Comment 2
CFME Bot
2018-04-12 17:43:16 UTC
Tested on 5.9.2.3 over RHOS 10: After stopping all neutron services in 3 controllers, I tried to create a network and I got below error message: Unable to create Cloud Network "gtrfgtr": 765: unexpected token at '<html><body><h1>503 Service Unavailable</h1> No server is available to handle this request. </body></html> ' I think all html tags on error message are irrelevant for user and should be removed Created attachment 1429155 [details]
Bad error message
Jad: Can you provide me info how can you obtain HTML response? When I stopped neutron server it gives me: Unable to create Cloud Network "mslemr-err-test": Connection refused - connect(2) for 10.37.146.93:9696 (Errno::ECONNREFUSED) Are you using some proxy? I think this problem can occur on many places, it's probably not related directly to this BZ, this provider or this part of code... Hi, Did toy stop all neutron services in 3 controllers if yes and still not reproducing, please let me know and i will try my self. Also will supply you env to investigate Thanks, but can you describe it little more? I don't know where: "stop all neutron services in 3 controllers" In our Setup we usually use a deployment of 3 controllers and 2 compute nodes. You need to login from undercloud to each controller and stop below services: systemctl | grep neutron neutron-dhcp-agent.service neutron-openvswitch-agent.service neutron-server.service Thanks New commit detected on ManageIQ/manageiq-providers-openstack/master: https://github.com/ManageIQ/manageiq-providers-openstack/commit/0c34c37a6c636f9b5415469e2b06a65b4d951d20 commit 0c34c37a6c636f9b5415469e2b06a65b4d951d20 Author: Martin Slemr <mslemr> AuthorDate: Mon May 21 08:41:51 2018 -0400 Commit: Martin Slemr <mslemr> CommitDate: Mon May 21 08:41:51 2018 -0400 Friendly error message for HTTP 503 Handling HTML error responses from undercloud Fixes https://bugzilla.redhat.com/show_bug.cgi?id=1566570 Fixes https://bugzilla.redhat.com/show_bug.cgi?id=1510769 app/models/manageiq/providers/openstack/helper_methods.rb | 10 + 1 file changed, 10 insertions(+) New commit detected on ManageIQ/manageiq-providers-openstack/gaprindashvili: https://github.com/ManageIQ/manageiq-providers-openstack/commit/a8b9d0b4cdacd837b03dc3589abcade2dfd5def3 commit a8b9d0b4cdacd837b03dc3589abcade2dfd5def3 Author: Samuel Lucidi <mansam.edu> AuthorDate: Mon May 21 16:28:40 2018 -0400 Commit: Samuel Lucidi <mansam.edu> CommitDate: Mon May 21 16:28:40 2018 -0400 Merge pull request #293 from slemrmartin/neutron-svc-off-message Friendly error message for HTTP 503 (cherry picked from commit 1afb38fd3b275826d3d88a16796c70b951b9f5c6) Fixes https://bugzilla.redhat.com/show_bug.cgi?id=1566570 app/models/manageiq/providers/openstack/helper_methods.rb | 10 + 1 file changed, 10 insertions(+) Verified on 5.9.3.0 Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHSA-2018:2184 |