Bug 1567922

Summary:	Manifest Upload: Unable to find org.candlepin.model.Entitlement with id
Product:	Red Hat Satellite	Reporter:	Sean O'Keeffe <sokeeffe>
Component:	Candlepin	Assignee:	satellite6-bugs <satellite6-bugs>
Status:	CLOSED ERRATA	QA Contact:	Perry Gagne <pgagne>
Severity:	urgent	Docs Contact:
Priority:	urgent
Version:	6.3.0	CC:	afox, bcourt, cdonnell, chris.wilkinson, egolov, khowell, sokeeffe, zhunting
Target Milestone:	6.4.0	Keywords:	Triaged
Target Release:	Unused
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:	candlepin-2.4.6-1	Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:
Clones:	1569611 1571354 1618391 (view as bug list)		Environment:
Last Closed:	2018-10-16 19:10:15 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:	1618391
Bug Blocks:

Description Sean O'Keeffe 2018-04-16 12:40:37 UTC

Description of problem:

When trying to upload a new manifest or refresh one I get, "Failed to import archive" in the GUI. /var/log/candlepin/candlepin.log gives "javax.persistence.EntityNotFoundException: Unable to find org.candlepin.model.Entitlement with id ..." error.

Version-Release number of selected component (if applicable):
6.3.0

How reproducible:
every time on customers Satellite


Steps to Reproduce:
1. upload a new manifest
2.
3.

Actual results:
"Failed to import archive"

Expected results:
New subs to be available within Satellite

Additional info:

Comment 1 Barnaby Court 2018-04-16 12:51:02 UTC

Sean, Can you provide a dump of the current database & the manifest that you are atempting to import?

Comment 14 Bryan Kearney 2018-10-16 19:10:15 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2018:2927