Bug 1573836

Summary:	[v2v] Getting error "Fault reason is "Operation Failed". Fault detail is "[Desktop does not exist]". HTTP response code is 400" while migrating a VM from VMware to RHV.
Product:	Red Hat CloudForms Management Engine	Reporter:	Imaan <ikaur>
Component:	Providers	Assignee:	Martin Perina <mperina>
Status:	CLOSED WONTFIX	QA Contact:	Yadnyawalk Tale <ytale>
Severity:	medium	Docs Contact:
Priority:	medium
Version:	5.9.0	CC:	cpelland, gblomqui, istein, jfrey, jhardy, mgoldboi, obarenbo
Target Milestone:	GA
Target Release:	cfme-future
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2018-07-29 09:59:19 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	RHEVM	Target Upstream Version:
Embargoed:

Description Imaan 2018-05-02 10:52:32 UTC

Description of problem:

While migrating a VM from VMware to RHV, getting the following error :

Fault reason is "Operation Failed". Fault detail is "[Desktop does not exist]". HTTP response code is 400.

Version-Release number of selected component (if applicable):

5.9.1.2.20180321221247_67fd99d

How reproducible:

Always

Steps to Reproduce:

1. Add RHV (4.1) and VMware infrastructure provider.

2. Select any VM which is powered off from VMware. 

3.  Click on Lifecycle -> Transform this VM to RHV

Actual results:

Fault reason is "Operation Failed". Fault detail is "[Desktop does not exist]". HTTP response code is 400.

Expected results:

It should be completed successfully.

Additional info: evm.log

[----] E, [2018-05-02T02:48:32.391623 #32084:483118] ERROR -- : MIQ(MiqQueue#deliver) Message id: [36000002046354], Error: [Fault reason is "Operation Failed". Fault detail is "[Desktop does not exist]". HTTP response code is 400.]
[----] E, [2018-05-02T02:48:32.391931 #32084:483118] ERROR -- : [OvirtSDK4::Error]: Fault reason is "Operation Failed". Fault detail is "[Desktop does not exist]". HTTP response code is 400.  Method:[block in method_missing]
[----] E, [2018-05-02T02:48:32.392360 #32084:483118] ERROR -- : /opt/rh/rh-ruby23/root/usr/share/gems/gems/ovirt-engine-sdk-4.2.1/lib/ovirtsdk4/connection.rb:385:in `raise_error'
/opt/rh/rh-ruby23/root/usr/share/gems/gems/ovirt-engine-sdk-4.2.1/lib/ovirtsdk4/service.rb:100:in `check_fault'
/opt/rh/rh-ruby23/root/usr/share/gems/gems/ovirt-engine-sdk-4.2.1/lib/ovirtsdk4/service.rb:248:in `block in internal_add'
/opt/rh/rh-ruby23/root/usr/share/gems/gems/ovirt-engine-sdk-4.2.1/lib/ovirtsdk4/service.rb:46:in `wait'
/opt/rh/rh-ruby23/root/usr/share/gems/gems/ovirt-engine-sdk-4.2.1/lib/ovirtsdk4/service.rb:251:in `internal_add'
/opt/rh/rh-ruby23/root/usr/share/gems/gems/ovirt-engine-sdk-4.2.1/lib/ovirtsdk4/services.rb:9247:in `add'
/opt/rh/cfme-gemset/bundler/gems/cfme-providers-ovirt-bf9a9b838244/app/models/manageiq/providers/redhat/infra_manager/vm_import.rb:105:in `block in perform_vmware_to_ovirt_import'
/opt/rh/cfme-gemset/bundler/gems/cfme-providers-ovirt-bf9a9b838244/app/models/manageiq/providers/redhat/infra_manager/api_integration.rb:99:in `with_provider_connection'
/opt/rh/cfme-gemset/bundler/gems/cfme-providers-ovirt-bf9a9b838244/app/models/manageiq/providers/redhat/infra_manager/vm_import.rb:104:in `perform_vmware_to_ovirt_import'
/opt/rh/cfme-gemset/bundler/gems/cfme-providers-ovirt-bf9a9b838244/app/models/manageiq/providers/redhat/infra_manager/vm_import.rb:22:in `import_vm'
/var/www/miq/vmdb/app/models/miq_queue.rb:449:in `block in dispatch_method'
/opt/rh/rh-ruby23/root/usr/share/ruby/timeout.rb:91:in `block in timeout'
/opt/rh/rh-ruby23/root/usr/share/ruby/timeout.rb:33:in `block in catch'
/opt/rh/rh-ruby23/root/usr/share/ruby/timeout.rb:33:in `catch'
/opt/rh/rh-ruby23/root/usr/share/ruby/timeout.rb:33:in `catch'
/opt/rh/rh-ruby23/root/usr/share/ruby/timeout.rb:106:in `timeout'
/var/www/miq/vmdb/app/models/miq_queue.rb:448:in `dispatch_method'
/var/www/miq/vmdb/app/models/miq_queue.rb:425:in `block in deliver'
/var/www/miq/vmdb/app/models/user.rb:261:in `with_user_group'
/var/www/miq/vmdb/app/models/miq_queue.rb:425:in `deliver'
/var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:104:in `deliver_queue_message'
/var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:134:in `deliver_message'
/var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:152:in `block in do_work'
/var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:146:in `loop'
/var/www/miq/vmdb/app/models/miq_queue_worker_base/runner.rb:146:in `do_work'
/var/www/miq/vmdb/app/models/miq_worker/runner.rb:329:in `block in do_work_loop'
/var/www/miq/vmdb/app/models/miq_worker/runner.rb:326:in `loop'
/var/www/miq/vmdb/app/models/miq_worker/runner.rb:326:in `do_work_loop'
/var/www/miq/vmdb/app/models/miq_worker/runner.rb:153:in `run'
/var/www/miq/vmdb/app/models/miq_worker/runner.rb:127:in `start'
/var/www/miq/vmdb/app/models/miq_worker/runner.rb:22:in `start_worker'
/var/www/miq/vmdb/app/models/miq_worker.rb:375:in `block in start_runner_via_fork'
/opt/rh/cfme-gemset/gems/nakayoshi_fork-0.0.3/lib/nakayoshi_fork.rb:24:in `fork'
/opt/rh/cfme-gemset/gems/nakayoshi_fork-0.0.3/lib/nakayoshi_fork.rb:24:in `fork'
/var/www/miq/vmdb/app/models/miq_worker.rb:373:in `start_runner_via_fork'
/var/www/miq/vmdb/app/models/miq_worker.rb:367:in `start_runner'
/var/www/miq/vmdb/app/models/miq_worker.rb:414:in `start'
/var/www/miq/vmdb/app/models/miq_worker.rb:266:in `start_worker'
/var/www/miq/vmdb/app/models/miq_worker.rb:153:in `block in sync_workers'
/var/www/miq/vmdb/app/models/miq_worker.rb:153:in `times'
/var/www/miq/vmdb/app/models/miq_worker.rb:153:in `sync_workers'
/var/www/miq/vmdb/app/models/miq_server/worker_management/monitor.rb:53:in `block in sync_workers'
/var/www/miq/vmdb/app/models/miq_server/worker_management/monitor.rb:50:in `each'
/var/www/miq/vmdb/app/models/miq_server/worker_management/monitor.rb:50:in `sync_workers'
/var/www/miq/vmdb/app/models/miq_server.rb:141:in `start'
/var/www/miq/vmdb/app/models/miq_server.rb:233:in `start'
/var/www/miq/vmdb/lib/workers/evm_server.rb:27:in `start'
/var/www/miq/vmdb/lib/workers/evm_server.rb:48:in `start'
/var/www/miq/vmdb/lib/workers/bin/evm_server.rb:4:in `<main>'
[----] I, [2018-05-02T02:48:32.392561 #32084:483118]  INFO -- : MIQ(MiqQueue#delivered) Message id: [36000002046354], State: [error], Delivered in [13.225500136] seconds
[----] I, [2018-05-02T02:48:32.409394 #32084:483118]  INFO -- : MIQ(MiqQueue#m_callback) Message id: [36000002046354], Invoking Callback with args: ["Finished", "error", "Fault reason is \"Operation Failed\". Fault detail is \"[Desktop does not exist]\". HTTP response code is 400.", "nil"]
[----] I, [2018-05-02T02:48:32.409697 #32084:483118]  INFO -- : MIQ(MiqTask#update_status) Task: [36000000003103] [Finished] [Error] [Fault reason is "Operation Failed". Fault detail is "[Desktop does not exist]". HTTP response code is 400.]

Comment 3 Ilanit Stein 2018-05-17 12:01:50 UTC

Tested on CFME-5.9.2.1/RHV-4.2.3.5-0.1.el7

Managed to import RHEL-7 & Windows 8 VMs successfuly.

However the RHEL-7 VM Automate request continued to wait for VM import completion, a very long time after the VM import ended up successfully.
Filed this bug for it:
Bug 1579329 - [v2v] In some cases, Transform a single VM from VMware to RHV is finished, but the Automate request continue to wait for the VM import completion.

It might be that in the bug detailed in the bug description there are other conditions, that cause the VM import to fail on "[Desktop does not exist]".

Comment 4 Moran Goldboim 2018-07-29 09:59:19 UTC

This function is deprecated in favor of the new Infrastructure Migration Solution.