| Summary: | Failed connect to webconsole.openshift-web-console.svc:443; Connection refused | ||
|---|---|---|---|
| Product: | OpenShift Container Platform | Reporter: | Mahesh Taru <mtaru> |
| Component: | Management Console | Assignee: | Samuel Padgett <spadgett> |
| Status: | CLOSED NOTABUG | QA Contact: | Yadan Pei <yapei> |
| Severity: | medium | Docs Contact: | |
| Priority: | unspecified | ||
| Version: | 3.9.0 | CC: | aos-bugs, jokerman, mmccomas, mtaru, sdodson |
| Target Milestone: | --- | ||
| Target Release: | 3.9.z | ||
| Hardware: | Unspecified | ||
| OS: | Unspecified | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2018-05-08 13:02:15 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
Can you include more of the ansible log? There is a lot of troubleshooting information that is printed when console install fails which will help us debug. After the web console is installed, the installer waits to verify that the web console is ready before continuing. This is done by polling the web console service health endpoint until ready. Since the web console runs in a pod, there is some delay for the deployment to rollout and the pod to start, often because the web console image needs to be pulled. This results of each request to the service are output to the ansible log. As long as the health check succeeds in the time allowed (currently 10 minutes), the console was successfully installed. The log messages are normal and expected. Note that we changed the way we check for readiness recently, which should reduce some of the noise in the logs: https://github.com/openshift/openshift-ansible/pull/8274 Based on the understanding that the console was installed successfully and the question is specifically on this output in the logs, this is working as intended. If the web console install did not complete and the install failed, let us know, and we can help troubleshoot the problem. |
Description of problem: Following are the webconsole variables passed in inventory file. openshift_web_console_prefix=satellite.example.com:5000/organization-containers-ose- openshift_web_console_version=latest Version-Release number of selected component (if applicable): How reproducible: Always Steps to Reproduce: 1. Setup local docker registry or satellite6 and get docker repos and images sync on it [1]. 2. Perform installation in verbose mode using following variables in inventory file. **************************** [OSEv3:vars] openshift_docker_additional_registries=satellite.example.com:5000 openshift_docker_insecure_registries=satellite.example.com:5000 openshift_docker_blocked_registries=registry.access.redhat.com,docker.io oreg_url=satellite.example.com:5000/organization-containers-ose-${component}:${version} openshift_examples_modify_imagestreams=true openshift_cockpit_deployer_prefix=satellite.example.com:5000/organization-containers- openshift_cockpit_deployer_version=latest openshift_web_console_prefix=satellite.example.com:5000/organization-containers-ose- openshift_web_console_version=latest **************************** 3. Installation completes but heath check for webconsole fails with following error. ***************************************** 2018-05-03 22:33:22,875 p=8197 u=root | task path: /usr/share/ansible/openshift-ansible/roles/openshift_web_console/tasks/install.yml:137 2018-05-03 22:33:22,972 p=8197 u=root | Using module file /usr/lib/python2.7/site-packages/ansible/modules/commands/command.py 2018-05-03 22:33:24,562 p=8197 u=root | FAILED - RETRYING: Verify that the web console is running (60 retries left).Result was: { "attempts": 1, "changed": false, "cmd": [ "curl", "-k", "https://webconsole.openshift-web-console.svc/healthz" ], "delta": "0:00:01.026071", "end": "2018-05-03 22:33:24.510148", "failed": true, "invocation": { "module_args": { "_raw_params": "curl -k https://webconsole.openshift-web-console.svc/healthz", "_uses_shell": false, "chdir": null, "creates": null, "executable": null, "removes": null, "stdin": null, "warn": false } }, "msg": "non-zero return code", "rc": 7, "retries": 61, "start": "2018-05-03 22:33:23.484077", "stderr": " % Total % Received % Xferd Average Speed Time Time Time Current\n Dload Upload Total Spent Left Speed\n\r 0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0curl: (7) Failed connect to webconsole.openshift-web-console.svc:443; Connection refused", "stderr_lines": [ " % Total % Received % Xferd Average Speed Time Time Time Current", " Dload Upload Total Spent Left Speed", "", " 0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0curl: (7) Failed connect to webconsole.openshift-web-console.svc:443; Connection refus: "stderr_lines": [ " % Total % Received % Xferd Average Speed Time Time Time Current", " Dload Upload Total Spent Left Speed", "", " 0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0curl: (7) Failed connect to webconsole.openshift-web-console.svc:443; Connection refused" ], "stdout": "", "stdout_lines": [] } 2018-05-03 22:33:34,572 p=8197 u=root | Using module file /usr/lib/python2.7/site-packages/ansible/modules/commands/command.py 2018-05-03 22:33:36,298 p=8197 u=root | FAILED - RETRYING: Verify that the web console is running (59 retries left).Result was: { ***************************************** [1] https://docs.openshift.com/container-platform/3.9/install_config/install/disconnected_install.html#disconnected-syncing-images Actual results: Installation logs shows error for webconsole health check. Expected results: Installation should complete without any error. Additional info: