Bug 1577078
| Summary: | hp-plugin crashes with ModuleNotFoundError: No module named 'ui5' | ||
|---|---|---|---|
| Product: | [Fedora] Fedora | Reporter: | Tomáš Hozza <thozza> |
| Component: | hplip | Assignee: | Zdenek Dohnal <zdohnal> |
| Status: | CLOSED ERRATA | QA Contact: | Fedora Extras Quality Assurance <extras-qa> |
| Severity: | unspecified | Docs Contact: | |
| Priority: | unspecified | ||
| Version: | rawhide | CC: | jpopelka, thozza, twaugh, zdohnal |
| Target Milestone: | --- | ||
| Target Release: | --- | ||
| Hardware: | Unspecified | ||
| OS: | Unspecified | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2018-05-16 16:44:05 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
Hi Tom, thank you for reporting this issue! I'll fix the crash. And would you mind telling me if you have hplip-gui installed? Because hp-plugin needs to have hplip-gui subpackage installed or needs to be run with '-i' option for CLI (mentioned https://fedoraproject.org/wiki/How_to_debug_printing_problems#Missing_hplip-gui ) (In reply to Zdenek Dohnal from comment #1) > Hi Tom, > > thank you for reporting this issue! I'll fix the crash. And would you mind > telling me if you have hplip-gui installed? Because hp-plugin needs to have > hplip-gui subpackage installed or needs to be run with '-i' option for CLI > (mentioned > https://fedoraproject.org/wiki/How_to_debug_printing_problems#Missing_hplip- > gui ) No I didn't have it installed. Installing hplip-gui resolves the problem. hp-plugin could be probably modified to provide advice to install hplip-gui or to use -i, instead of a traceback. (In reply to Tomáš Hozza from comment #2) > hp-plugin could be probably modified to provide advice to install hplip-gui > or to use -i, instead of a traceback. Yes, that's how I intended to fix it. hplip-3.18.4-2.fc28 has been submitted as an update to Fedora 28. https://bodhi.fedoraproject.org/updates/FEDORA-2018-2138a45ba8 hplip-3.18.4-2.fc28 has been pushed to the Fedora 28 testing repository. If problems still persist, please make note of it in this bug report. See https://fedoraproject.org/wiki/QA:Updates_Testing for instructions on how to install test updates. You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2018-2138a45ba8 hplip-3.18.4-2.fc28 has been pushed to the Fedora 28 stable repository. If problems still persist, please make note of it in this bug report. |
Description of problem: $ hp-plugin HP Linux Imaging and Printing System (ver. 3.18.4) Plugin Download and Install Utility ver. 2.1 Copyright (c) 2001-15 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. HP Linux Imaging and Printing System (ver. 3.18.4) Plugin Download and Install Utility ver. 2.1 Copyright (c) 2001-15 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Traceback (most recent call last): File "/usr/bin/hp-plugin", line 255, in <module> ui = import_module(ui_package + ".plugindialog") File "/usr/lib64/python3.6/importlib/__init__.py", line 126, in import_module return _bootstrap._gcd_import(name[level:], package, level) File "<frozen importlib._bootstrap>", line 994, in _gcd_import File "<frozen importlib._bootstrap>", line 971, in _find_and_load File "<frozen importlib._bootstrap>", line 941, in _find_and_load_unlocked File "<frozen importlib._bootstrap>", line 219, in _call_with_frames_removed File "<frozen importlib._bootstrap>", line 994, in _gcd_import File "<frozen importlib._bootstrap>", line 971, in _find_and_load File "<frozen importlib._bootstrap>", line 953, in _find_and_load_unlocked ModuleNotFoundError: No module named 'ui5' Version-Release number of selected component (if applicable): hplip-3.18.4-1.fc26.x86_64 How reproducible: always Steps to Reproduce: 1. run hp-plugin command Actual results: crash Expected results: should work Additional info: The problem is happening on F26, but the same NVR is also in F26+ releases, so I set the release to rawhide to make sure it is not mass closed soon.