Bug 1597393

Summary: [Regression] VMware VNC Remote Console does not work in SSUI
Product: Red Hat CloudForms Management Engine Reporter: Kedar Kulkarni <kkulkarn>
Component: UI - ServiceAssignee: Oleg Barenboim <obarenbo>
Status: CLOSED CURRENTRELEASE QA Contact: Antonin Pagac <apagac>
Severity: high Docs Contact:
Priority: high    
Version: 5.10.0CC: apagac, cpelland, dmetzger, kkulkarn, lavenel, obarenbo, simaishi
Target Milestone: GAKeywords: Regression
Target Release: 5.10.0Flags: kkulkarn: automate_bug-
Hardware: Unspecified   
OS: Unspecified   
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Fixed In Version: 5.10.0.4 Doc Type: If docs needed, set a value
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Last Closed: 2019-02-11 14:09:02 UTC Type: Bug
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: CFME Core Target Upstream Version:
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Description Kedar Kulkarni 2018-07-02 20:30:45 UTC
Created attachment 1456034 [details]
Screenshot

Description of problem:
VMware VNC Remote Console does not work in SSUI with following error:
There was an error opening the console. undefined

It did not work for vSphere 5.5,6 both. 


Version-Release number of selected component (if applicable):
5.10.0.2

How reproducible:
100%

Steps to Reproduce:
1.Add VMware 6.0 or less provider to CFME
2.Create a Catalog item to provision a VM on VMware
3.Order the catalog
4.Login to SUI and open service details page 
5.Click Access -> VM Console (Make sure in OPS UI Configuration VMware Console Support is set to VNC)

Actual results:
VM Console does not open, see screenshot.

Expected results:
VM Console should open and function correctly.

Additional info:
I believe in worked in 5.9z

Comment 3 Chris Hale 2018-07-05 18:45:31 UTC
Do you have a test appliance setup to where we can observe this behavior?

Comment 6 Chris Hale 2018-07-05 19:53:47 UTC
GH PR - https://github.com/ManageIQ/manageiq-ui-service/pull/1451

Comment 11 Antonin Pagac 2018-08-08 10:51:03 UTC
Verified with 5.10.0.8.