Bug 1599079

Summary: No metrics are shown in CFME with openshift 3.9 with Prometheus
Product: Red Hat CloudForms Management Engine Reporter: Shalom Naim <snaim>
Component: ProvidersAssignee: Oved Ourfali <oourfali>
Status: CLOSED WONTFIX QA Contact: Shalom Naim <snaim>
Severity: medium Docs Contact:
Priority: unspecified    
Version: 5.9.0CC: cpelland, epacific, gblomqui, jfrey, jhardy, lavenel, niroy, obarenbo, smallamp
Target Milestone: GA   
Target Release: cfme-future   
Hardware: Unspecified   
OS: Unspecified   
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Last Closed: 2018-07-09 18:26:34 UTC Type: Bug
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
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Description Shalom Naim 2018-07-08 15:31:50 UTC 
Description of problem:

I setup container provider on CFME with metrics endpoint and enabled C&U.

after an hour I tried to get metrics info for the provider but no data exists both in the dashboard and Ad hock metrics page.

In the provider summary page, I found that metrics collection actually happen and finished successfully.
In the Prometheus side, I ensured that Prometheus is running and collect metrics.


Version-Release number of selected component (if applicable):
CFME version:

Version 5.9.3.4.20180702181921_afd03d7
Server Name EVM
User Name Administrator
User Role EvmRole-super_administrator
Browser Chrome
Browser Version 67
Browser OS Linux

Openshift Version:
 
oc v3.9.14
kubernetes v1.9.1+a0ce1bc657
features: Basic-Auth GSSAPI Kerberos SPNEGO

Server https://master.internal:8443
openshift v3.9.14
kubernetes v1.9.1+a0ce1bc657


How reproducible:
100%

Steps to Reproduce:
1. Add container provider with Prometheus and Enable C&U
2. Wait for 50 mins for metrics collection
3. Open the dashboard page of the provider

Actual results:
No metrics collected, all dashboard display empty output

Expected results:
Metrics got collected and exist in both dashboard and Ad-hoc page

Additional info:
See attachments
Comment 2 Shalom Naim 2018-07-08 15:34:32 UTC 
Created attachment 1457292 [details]
screenshots