Bug 1608586

Summary:	After Satellite 6.3.1 to 6.3.2 upgrade, all content hosts show conflicting number of errata on errata tab versus details tab
Product:	Red Hat Satellite	Reporter:	Brian Smith <briasmit>
Component:	Hosts - Content	Assignee:	Jonathon Turel <jturel>
Status:	CLOSED NEXTRELEASE	QA Contact:	Katello QA List <katello-qa-list>
Severity:	medium	Docs Contact:
Priority:	unspecified
Version:	6.3.2	CC:	ajambhul, briasmit, jturel
Target Milestone:	Unspecified	Keywords:	Triaged
Target Release:	Unused
Hardware:	Unspecified
OS:	Unspecified
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Last Closed:	2018-09-18 13:03:41 UTC	Type:	Bug
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Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Brian Smith 2018-07-25 21:27:18 UTC

Description of problem:
After Satellite 6.3.1 to 6.3.2 upgrade, all content hosts show conflicting number of errata on errata tab versus details tab.  

For example, the content host errata tab shows more errata (18, in one case) than the details tab (only one.).   The errata tab is correct, while the details tab is missing most of the errata.  This is happening for both RHEL6 and RHEL7 content hosts.  

"hammer host errata list --host <HOSTNAME>" from the command line shows the correct number of errata.

Following the steps at https://access.redhat.com/solutions/3013801 for each content host resolves the issue, and after that both errata tab and the details tab show the same number of errata.  


Version-Release number of selected component (if applicable):
Upgraded from Satellite 6.3.1 to 6.3.2


Steps to Reproduce:
1. Have Satellite 6.3.1 environment with existing content hosts with pending errata updates.
2. Upgrade to Satellite 6.3.2 following documentation


Actual results:
The content hosts details tab and errata tabs show different number of updates


Expected results:
Both the details tab and errata tabs of the content host show the same number of updates following the Satellite 6.3.1 to 6.3.2 upgrade.

Comment 2 Jonathon Turel 2018-09-05 16:40:25 UTC

Hi Brian,

I wasn't able to reproduce this problem so I'm looking for more details.

- Did the upgrade actually succeed without any issues?
- Can a database dump be provided from the customer so that I can look into the state of the data?