Bug 1628050

Summary: ghostscript/cups exception on printing PDF
Product: [Fedora] Fedora Reporter: Peter Bieringer <pb>
Component: ghostscriptAssignee: David Kaspar // Dee'Kej <deekej>
Status: CLOSED DUPLICATE QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: high Docs Contact:
Priority: unspecified    
Version: 28CC: deekej, michael.fischer, twaugh, zdohnal
Target Milestone: ---   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2018-09-14 13:45:56 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
PDF which caused the problem none

Description Peter Bieringer 2018-09-12 06:39:55 UTC
Created attachment 1482559 [details]
PDF which caused the problem

Description of problem:
after update ghostscript, PDF can't be printed

Version-Release number of selected component (if applicable):
ghostscript-9.24-1.fc28.x86_64


How reproducible:
always, not only with the attached PDF

Steps to Reproduce:
1. print PDF

Actual results:
not working


Expected results:
working


Additional info:

workaround: downgade to 9.23-1.fc28  (no further upgrade found in updates-testing)

Cups Log

Sep 12 08:22:06 *** cupsd[1170]: [Job 949] Running command line for pstops: pstops 949 *** Ruecksendeschein.pdf 1 \'HPRGBEmulation=HPRGBEmulationNone HPGraphicsNeutralGrays=Black CMAndResolution=Gray600x600dpi PageSize=A4 HPEdgeControl=Normal InputSlot=Auto HPPhotoNeutralGrays=Black HPTextNeutralGrays=Black HPEasyColor MediaType=Plain noHPRotate180 job-uuid=urn:uuid:c7632302-c879-3c3d-6981-4dab46408396 job-originating-host-name=localhost date-time-at-creation= date-time-at-processing= time-at-creation=1536733317 time-at-processing=1536733317\'
Sep 12 08:22:06 *** cupsd[1170]: [Job 949] Using image rendering resolution 600 dpi
Sep 12 08:22:06 *** cupsd[1170]: [Job 949] Running command line for gs: gs -q -dNOPAUSE -dBATCH -dSAFER -dNOMEDIAATTRS -sDEVICE=ps2write -dShowAcroForm -sOUTPUTFILE=%stdout -dLanguageLevel=3 -r600 -dCompressFonts=false -dNoT3CCITT -dNOINTERPOLATE -c \'save pop\' -f /var/spool/cups/tmp/cupsV8qo06
Sep 12 08:22:06 *** cupsd[1170]: [Job 949] Started filter gs (PID 10679)
Sep 12 08:22:06 *** cupsd[1170]: [Job 949] Started filter pstops (PID 10680)
Sep 12 08:22:06 *** cupsd[1170]: [Job 949] ./base/gsicc_manage.c:1244: gsicc_open_search(): Could not find default_rgb.icc
Sep 12 08:22:06 *** cupsd[1170]: [Job 949] | ./base/gsicc_manage.c:2025: gsicc_set_device_profile(): cannot find device profile
Sep 12 08:22:06 *** cupsd[1170]: [Job 949] GPL Ghostscript 9.24: Unrecoverable error, exit code 1
Sep 12 08:22:06 *** cupsd[1170]: [Job 949] Page = 595x842; 12,12 to 583,830
Sep 12 08:22:06 *** cupsd[1170]: [Job 949] slow_collate=0, slow_duplex=0, slow_order=0
Sep 12 08:22:06 *** cupsd[1170]: [Job 949] This document does not conform to the Adobe Document Structuring Conventions and may not print correctly.
Sep 12 08:22:06 *** cupsd[1170]: [Job 949] ./base/gsicc_manage.c:1244: gsicc_open_search(): Could not find default_gray.icc
Sep 12 08:22:06 *** cupsd[1170]: [Job 949] | ./base/gsicc_manage.c:2025: gsicc_set_device_profile(): cannot find device profile
Sep 12 08:22:06 *** cupsd[1170]: [Job 949] PID 10679 (gs) stopped with status 1!
Sep 12 08:22:06 *** cupsd[1170]: [Job 949] PID 10680 (pstops) exited with no errors.
Sep 12 08:22:06 *** cupsd[1170]: [Job 949] PID 10676 (/usr/lib/cups/filter/pdftops) stopped with status 1.

Comment 1 Michael Fischer 2018-09-12 23:29:57 UTC
Confirming inability to print after recent upgrade to ghostscript-9.24.1.  Could not print to my usual printers nor to Cups-PDF, all of which were working fine before the upgrade.  Printing resumed working after downgrading to ghostscript-9.23.1.

Comment 2 David Kaspar // Dee'Kej 2018-09-14 13:45:56 UTC

*** This bug has been marked as a duplicate of bug 1626818 ***

Comment 3 David Kaspar // Dee'Kej 2018-09-14 13:56:03 UTC
Please, try updating to ghostscript-9.24-3. It should fix your printing issues.

https://bodhi.fedoraproject.org/updates/ghostscript-9.24-3.fc28

Let me know if the thing works for you (karma +/- 1 is welcomed).

Comment 4 Michael Fischer 2018-09-14 14:22:56 UTC
Yes, ghostscript-9.24.3 works.  Thanks!