Bug 162832

Summary:	crashes when trying to print to a local postscript printer
Product:	Red Hat Enterprise Linux 3	Reporter:	Ronald Cole <ronald>
Component:	acroread	Assignee:	Dan Williams <dcbw>
Status:	CLOSED WONTFIX	QA Contact:
Severity:	high	Docs Contact:
Priority:	medium
Version:	3.0	CC:	shillman
Target Milestone:	---
Target Release:	---
Hardware:	i386
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2007-10-19 18:58:24 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Ronald Cole 2005-07-10 01:21:28 UTC

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.8) Gecko/20050512 Red Hat/1.7.8-1.1.3.1

Description of problem:
After applying the recent acroread errata, I am no longer able to print a pdf document which I had been able to print with the previous version.  I click on the printer icon and then click on the "ok" button and then it bring up the "printing file" window and then exits without printing anything.

My RHEL3 is fully updated.

Version-Release number of selected component (if applicable):
acroread-7.0.0-4.1.0.EL3

How reproducible:
Always

Steps to Reproduce:
1. acroread file.pdf
2. click on printer icon
3. click on ok button
  

Actual Results:  program brings up the "printing file" window and then exits without printing the document.

Expected Results:  document is printed and program doesn't exit.

Additional info:

Comment 2 Dan Williams 2005-07-11 16:08:09 UTC

Is the printer network connected, or to your parallel or USB port?

Comment 4 Ronald Cole 2005-07-11 20:59:06 UTC

parallel.

Comment 5 RHEL Program Management 2007-10-19 18:58:24 UTC

This bug is filed against RHEL 3, which is in maintenance phase.
During the maintenance phase, only security errata and select mission
critical bug fixes will be released for enterprise products. Since
this bug does not meet that criteria, it is now being closed.
 
For more information of the RHEL errata support policy, please visit:
http://www.redhat.com/security/updates/errata/
 
If you feel this bug is indeed mission critical, please contact your
support representative. You may be asked to provide detailed
information on how this bug is affecting you.