Bug 1638263

Summary: Red Hat Access menu is no longer displayed
Product: Red Hat Satellite Reporter: Marek Hulan <mhulan>
Component: RH Cloud - InsightsAssignee: Marek Hulan <mhulan>
Status: CLOSED ERRATA QA Contact: jcallaha
Severity: high Docs Contact:
Priority: unspecified    
Version: 6.4CC: adahms, ahumbe, ajambhul, akarimi, bkearney, bmidwood, janarula, mmccune, shisingh
Target Milestone: 6.4.2Keywords: Regression, Triaged
Target Release: Unused   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: tfm-rubygem-redhat_access-2.2.0-2 Doc Type: Known Issue
Doc Text:
The change in navigation caused the Red Hat Access menu to no loner display. This issue will be fixed in an upcoming release.
 Story Points: ---
Clone Of: Environment:
Last Closed: 2019-02-13 19:08:20 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1638435    
Attachments:
Description Flags
verification screenshot none

Description Marek Hulan 2018-10-11 08:44:08 UTC 
Description of problem:

After vertical navigation change, the Red Hat Access menu is no longer displayed.

Version-Release number of selected component (if applicable):


How reproducible:

always

Steps to Reproduce:
1. log in to UI

Actual results:

see there's not Red Hat Access menu

Expected results:

There should be menu, after vertical navigation refactoring, it should live as separate category probably just after insights.

Additional info:
Comment 1 Marek Hulan 2018-10-11 08:54:35 UTC 
*** Bug 1638176 has been marked as a duplicate of this bug. ***
Comment 3 Marek Hulan 2018-10-11 11:02:25 UTC 
See a proposed new menu position and layout at https://github.com/redhataccess/foreman-plugin/pull/27
Comment 6 Ashish Humbe 2018-10-11 14:47:07 UTC 
After applying mentioned code changes we can now list "Access" menu in vertical navigation but login to the customer portal when we click on "My Cases" does not work.

Created separate bz for the same: 

https://bugzilla.redhat.com/show_bug.cgi?id=1638435
Comment 8 jcallaha 2019-01-23 15:03:35 UTC 
Verified in Satellite 6.4.2 Snap 1.

The menu items are not only visible, but we are also able to login to the plugin. 

See attached screenshot for verification.
Comment 9 jcallaha 2019-01-23 15:03:54 UTC 
Created attachment 1522712 [details]
verification screenshot
Comment 11 errata-xmlrpc 2019-02-13 19:08:20 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2019:0345