Bug 164274

Summary:	RTF files display as blank documents
Product:	Red Hat Enterprise Linux 4	Reporter:	Dan Williams <dcbw>
Component:	openoffice.org	Assignee:	Dan Williams <dcbw>
Status:	CLOSED ERRATA	QA Contact:
Severity:	medium	Docs Contact:
Priority:	medium
Version:	4.0	CC:	caolanm
Target Milestone:	---	Keywords:	Regression
Target Release:	---
Hardware:	i386
OS:	Linux
Whiteboard:
Fixed In Version:	RHBA-2005-665	Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2005-10-05 16:30:47 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:	156279
Bug Blocks:	156322

Description Dan Williams 2005-07-26 14:42:36 UTC

+++ This bug was initially created as a clone of Bug #156279 +++

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.7) Gecko/20050414
Firefox/1.0.3

Description of problem:
openoffice.org-1.1.2-24.2.0.EL3.i386
openoffice.org-i18n-1.1.2-24.2.0.EL3.i386
openoffice.org-libs-1.1.2-24.2.0.EL3.i386
openoffice.org-style-gnome-1.1.0-16.9.EL.i386

I up2dated a RHEL3 box which installed the above.
Open Office now displays RTF files as blank documents.

I have reverted to the Open Office from RHEL3-U4 and the document contents are
once again visible.

Version-Release number of selected component (if applicable):
openoffice.org-1.1.2-24.2.0.EL3.i386

How reproducible:
Always

Steps to Reproduce:
1.Install this new version of open office
2.Load an RTF file (I can provide you with some if necessary)
3.See a blank document.
  

Actual Results:  Blank document.
The file properties inside Open Office reports that it is an RTF file and
displays its file size correctly.

Expected Results:  See the document's contents.

Additional info:

This is a serious problem - especially for our sales people who use RTF a lot!

Comment 2 Dan Williams 2005-07-31 04:48:26 UTC

fix in openoffice.org-1.1.2-28.6.0.EL4

Comment 5 Red Hat Bugzilla 2005-10-05 16:30:48 UTC

An advisory has been issued which should help the problem
described in this bug report. This report is therefore being
closed with a resolution of ERRATA. For more information
on the solution and/or where to find the updated files,
please follow the link below. You may reopen this bug report
if the solution does not work for you.

http://rhn.redhat.com/errata/RHBA-2005-665.html