| Summary: | 404 errors on web console | ||
|---|---|---|---|
| Product: | OpenShift Container Platform | Reporter: | Neeraj <nbhatt> |
| Component: | Management Console | Assignee: | Robb Hamilton <rhamilto> |
| Status: | CLOSED ERRATA | QA Contact: | Yadan Pei <yapei> |
| Severity: | medium | Docs Contact: | |
| Priority: | unspecified | ||
| Version: | 3.11.0 | CC: | aos-bugs, hasha, jokerman, mmccomas, nbhatt, spadgett, suchaudh, yapei |
| Target Milestone: | --- | Flags: | hasha:
needinfo?
(spadgett) |
| Target Release: | 3.11.z | ||
| Hardware: | Unspecified | ||
| OS: | Unspecified | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | Bug Fix | |
| Doc Text: |
Cause: Polling of quotas can result in undesirable toast notifications.
Consequence: Users see unnecessary toast notifications.
Fix: Suppressing quota polling errors fixes the bug.
Result: Users no longer see undesirable toast notifications.
|
Story Points: | --- |
| Clone Of: | Environment: | ||
| Last Closed: | 2019-02-20 14:11:01 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
|
Description
Neeraj
2018-11-19 07:53:03 UTC
Are you seeing this on the project overview page? We poll quota status to show warnings when you are at or over quota. If this request fails, the console should continue to work, and the next poll might be successful. The only drawback is you won't be warned about quota. I understand how the errors are intrusive, however. To help us troubleshoot, can you capture the failing network requests in Chrome developer tools? 1. Open Chrome developer tools with Ctrl-Shift-I or Cmd-Shift-I on a mac 2. Switch to the Network tab 3. Reproduce the problem 4. Right click one of the rows and select "Save as HAR with Content" 5. Attach the content to the issue https://developers.google.com/web/tools/chrome-devtools/network-performance/reference#save-as-har Thanks! QE tried to reproduce on testing env(openshift v3.11.54), don't find popup errors. Will give another look if customer provide more details Hi, nothing special, we need data Sam had requested in comment 1 Since we poll quota resources, I think a reasonable fix is just to suppress the errors since 1. We'll retry anyway at the next polling interval 2. This will avoid displaying a prominent and annoying error message for a potentially transient error 3. It's a non-critical function on this page. We poll quota only to show a warning in the notification drawer if you are at or over quota. If quota problems are preventing rollouts of your deployments, this will still be called out as errors in the overview page, so important errors are still surfaced. PR to resolve: https://github.com/openshift/origin-web-console/pull/3109 Sam, QE cannot reproduce this issue on testing env v3.11.69(not include bug's fix), could you point me out the steps to reproduce? thanks in advance! Or some checkpoints for verifying this bug. Thanks! v3.11.82 includes the fix $ git log atomic-openshift-web-console-3.11.82-1 -1 commit 0ff1e2620bf355d36998510e1e2f4bbc2a80c4d9 (tag: atomic-openshift-web-console-3.11.82-1) Author: AOS Automation Release Team <aos-team-art@redhat.com> Date: Thu Feb 7 20:10:08 2019 -0500 bump origin-web-console 47a8bb4a $ git log --pretty="%h %cd - %s" 47a8bb4a | grep '#3109' 6e1962ea Wed Jan 23 22:46:33 2019 +0100 - Merge pull request #3109 from rhamilto/bz1651090 QE tries to verify the bug and we don't see error popups when: 1. Switch projects, and browsing project Overview 2. Log out and Login Here's a recording http://g.recordit.co/9WtmXKTSg4.gif Will move to VERIFIED since the reported issues not exists on v3.11.82 Feel free to Reopen if there's any other problem Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHBA-2019:0326 |
