Bug 1651900

Summary: Add a note to reboot the system if the system locale is not en_US.utf-8 or timezone is not America/NewYork.
Product: Red Hat OpenStack Reporter: Keigo Noha <knoha>
Component: openstack-tripleo-heat-templatesAssignee: Alex Schultz <aschultz>
Status: CLOSED ERRATA QA Contact: Victor Voronkov <vvoronko>
Severity: high Docs Contact:
Priority: high    
Version: 13.0 (Queens)CC: aschultz, dbecker, dcadzow, jjoyce, jschluet, mburns, mcornea, morazi, rhos-docs, slinaber, tvignaud
Target Milestone: ---Keywords: Triaged, ZStream
Target Release: 13.0 (Queens)   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: openstack-tripleo-heat-templates-8.2.0-18.el7ost Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of:
: 1688349 (view as bug list) Environment:
Last Closed: 2019-04-30 17:27:35 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On: 1688349    
Bug Blocks:    

Description Keigo Noha 2018-11-21 07:06:55 UTC 
Description of problem:
Add a note to reboot the system if the system locale is not in en_US.utf-8 or timezone is not America/NewYork.

https://access.redhat.com/documentation/en-us/red_hat_openstack_platform/13/html/director_installation_and_usage/chap-configuring_basic_overcloud_requirements_with_the_cli_tools#sect-Completing_the_Overcloud_Creation

Between 6.15 and 6.16, we should have a note and describe the reason.
During overcloud deployment, reboot is not happened after timzone configuration.
Because of that, rsyslog writes its logs with the default timzone, America/NewYork.

It will make troubleshooting complicated.
We should add a note to encourage our user to reboot all overcloud nodes after the deployment.
Comment 1 Keigo Noha 2019-01-23 00:24:50 UTC 
Hi Documentation team,

Do you have any updates on this bugzilla?

Regards,
Keigo Noha
Comment 2 Keigo Noha 2019-02-06 00:47:50 UTC 
Hi Documentation team,

Do you have any updates on this bugzilla?

Regards,
Keigo Noha
Comment 13 Victor Voronkov 2019-04-15 13:03:37 UTC 
Verified on compose 2019-04-10.1 that rsyslog got restarted after Timezone change apply:

...
pr 15 04:41:58 controller-0 os-collect-config: TASK [Check if rsyslog exists] *************************************************
Apr 15 04:41:58 controller-0 os-collect-config: TASK [restart rsyslog service after logging conf change] ***********************
Apr 15 04:43:19 controller-0 puppet-user[23464]: (/Stage[main]/Timezone/File[/etc/localtime]/target) target changed '../usr/share/zoneinfo/America/New_York' to '/usr/share/zoneinfo//Asia/Tokyo'
Apr 15 17:43:19 controller-0 rsyslogd: [origin software="rsyslogd" swVersion="8.24.0-34.el7" x-pid="18831" x-info="http://www.rsyslog.com"] exiting on signal 15.
Apr 15 17:43:19 controller-0 rsyslogd: [origin software="rsyslogd" swVersion="8.24.0-34.el7" x-pid="24109" x-info="http://www.rsyslog.com"] start
Comment 15 errata-xmlrpc 2019-04-30 17:27:35 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2019:0939