Bug 165273

Summary: No Postscript output on HP LJ5M
Product: [Fedora] Fedora Reporter: Bernd Bartmann <bernd.bartmann>
Component: system-config-printerAssignee: Tim Waugh <twaugh>
Status: CLOSED CURRENTRELEASE QA Contact:
Severity: medium Docs Contact:
Priority: medium    
Version: 4   
Target Milestone: ---   
Target Release: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: FC6 Doc Type: Bug Fix
Doc Text:
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Clone Of: Environment:
Last Closed: 2006-12-13 15:39:02 UTC Type: ---
Regression: --- Mount Type: ---
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
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Description Flags
output of 'printconf-tui --Xexport'
none
yet another output of the printer config none

Description Bernd Bartmann 2005-08-06 11:54:22 UTC 
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; de-DE; rv:1.7.10) Gecko/20050720 Fedora/1.0.6-1.1.fc4 Firefox/1.0.6

Description of problem:
I configured a Postscript print queue to a HP LJ5M printer via a JetDirect network card. When I try to print a test page the display on the printer says "Busy..." for some seconds but then nothing is printed at all. A PCL6 queue on the same printer works just fine.

Version-Release number of selected component (if applicable):


How reproducible:
Always

Steps to Reproduce:
1. use system-config-printer to setup a Postscript print queue to HP LJ5M via JetDirect network card
2.
3.
  

Additional info:
Comment 1 Tim Waugh 2005-08-10 10:03:48 UTC 
Please attach the output of 'printconf-tui --Xexport', making sure to replace
any passwords it might contain with '*'s.
Comment 2 Bernd Bartmann 2005-08-10 18:44:39 UTC 
Created attachment 117620 [details]
output of 'printconf-tui --Xexport'
Comment 3 Tim Waugh 2005-08-11 09:25:28 UTC 
What happens if you create a new queue and select "HP" for the manufacturer, and
"LaserJet 5M" as the model?  This will create a PostScript queue, but with the
defaults set to the appropriate values for that model (in theory).  It will also
allow further options to be set.

What is the result of printing to that new queue?
Comment 4 Bernd Bartmann 2005-08-11 19:57:50 UTC 
This results in the same problem. The printer display display something like
"Busy" for some seconds but nothing is printed at all.
Comment 5 Bernd Bartmann 2005-08-11 19:59:12 UTC 
Created attachment 117660 [details]
yet another output of the printer config

The new queue is called HP_LJ5.
Comment 6 Tim Waugh 2005-08-12 14:46:24 UTC 
Please do the following, as root (use "su -" to become root):

cd /usr/share/cups/model
wget http://www.linuxprinting.org/download/PPD/HP/mono_laser/HP_LaserJet_5M.ppd
service cups reload

Then start a web browser, go to http://localhost:631/ and add a new printer. 
Select HP as the manufacturer and "HP LaserJet 5M Postscript" as the model.

Does *that* print queue work?
Comment 7 Bernd Bartmann 2005-08-13 11:34:08 UTC 
Yes, that print queue works.
Comment 8 Bernd Bartmann 2005-08-13 11:42:44 UTC 
One additional remark:

Printing the test pages from the CUPS config web page and system-config-printer
now works with the new queue, but when I try to print from Firefox I see a
similar problem like before. Firefox seems to default to US Letter page size.
With US Letter the printer also just blinks for some seconds and the nothing is
printed at all. After changing the page size to A4 the print job comes out.
Normally I would expect the printer display to show a message like "Please
insert US Letter" not not just dropping the print job.
Comment 9 Tim Waugh 2006-12-13 15:39:02 UTC 
FC6 uses the PPD from comment #6.