Bug 1655271

Summary: [downstream clone - 4.2.8] Snapshot tab of a VM doesn't show any snapshots and reports java.lang.NullPointerException: html is null in UI.log
Product: Red Hat Enterprise Virtualization Manager Reporter: RHV bug bot <rhv-bugzilla-bot>
Component: ovirt-engineAssignee: Dominik Holler <dholler>
Status: CLOSED ERRATA QA Contact: Michael Burman <mburman>
Severity: medium Docs Contact:
Priority: medium    
Version: 4.2.3CC: alkaplan, danken, dholler, gchakkar, lsurette, mburman, michal.skrivanek, mtessun, ratamir, Rhev-m-bugs, srevivo
Target Milestone: ovirt-4.2.8Keywords: ZStream
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: 1585840 Environment:
Last Closed: 2019-01-22 12:44:51 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: Network RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On: 1585840    
Bug Blocks:    

Description RHV bug bot 2018-12-02 09:17:06 UTC 
+++ This bug is a downstream clone. The original bug is: +++
+++   bug 1585840 +++
======================================================================

Description of problem:

A customer is not able to view the snapshots for a particular VM from the RHV GUI. The logs report exception errors. 

Version-Release number of selected component (if applicable):

ovirt-engine-4.2.3.5-0.1.el7.noarch

How reproducible:

The issue is not reproducible for all the other VM's except for one VM. 

Steps to Reproduce:

1.

2.

3.

Actual results:

The snapshot tab on GUI is empty.

Expected results:

The snapshot table should populate with all entries. 

Additional info:

(Originally by Ribu Abraham)
Comment 6 RHV bug bot 2018-12-02 09:17:33 UTC 
Dan, this seems to be some missing NIC property? Can network team take a look if it's a valid scenario (and we should check for null) or there is some problem with NICs in snapshots?

(Originally by michal.skrivanek)
Comment 7 RHV bug bot 2018-12-02 09:17:38 UTC 
any update on this bug ? There are no acks here as well.

(Originally by Gajanan Chakkarwar)
Comment 8 RHV bug bot 2018-12-02 09:17:44 UTC 
restoring needinfo on Dan

(Originally by michal.skrivanek)
Comment 9 RHV bug bot 2018-12-02 09:17:49 UTC 
moving to Network to get attention

(Originally by michal.skrivanek)
Comment 10 RHV bug bot 2018-12-02 09:17:54 UTC 
(In reply to Michal Skrivanek from comment #4)
> Dan, this seems to be some missing NIC property? Can network team take a
> look if it's a valid scenario (and we should check for null) or there is
> some problem with NICs in snapshots?

This issue occurs if the vNIC profile is empty, which is a valid scenario and we should check for null.

(Originally by Dominik Holler)
Comment 11 RHV bug bot 2018-12-02 09:17:58 UTC 
Reproduced on 4.2.7.2_SNAPSHOT-119.g112a042.0.scratch.master.el7ev

(Originally by Michael Burman)
Comment 12 RHV bug bot 2018-12-02 09:18:02 UTC 
Verified upstream on - 4.2.7.3-0.0.master.20181007094930.git02c1da0.el7

(Originally by Michael Burman)
Comment 13 RHV bug bot 2018-12-02 09:18:07 UTC 
WARN: Bug status wasn't changed from MODIFIED to ON_QA due to the following reason:

[Found non-acked flags: '{'rhevm-4.2.z': '?'}', ]

For more info please contact: rhv-devops: Bug status wasn't changed from MODIFIED to ON_QA due to the following reason:

[Found non-acked flags: '{'rhevm-4.2.z': '?'}', ]

For more info please contact: rhv-devops

(Originally by rhv-bugzilla-bot)
Comment 14 Michael Burman 2018-12-02 10:33:25 UTC 
Verified on - 4.2.8-0.1.el7ev
Comment 16 errata-xmlrpc 2019-01-22 12:44:51 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2019:0121