Bug 1656098

Summary: Unable to view Service Provision request details after a Catalog Item is ordered
Product: Red Hat CloudForms Management Engine Reporter: Tuan <tuado>
Component: UI - OPSAssignee: Tina Fitzgerald <tfitzger>
Status: CLOSED CURRENTRELEASE QA Contact: Niyaz Akhtar Ansari <nansari>
Severity: high Docs Contact: Red Hat CloudForms Documentation <cloudforms-docs>
Priority: high    
Version: 5.9.4CC: bmidwood, dmetzger, gmccullo, hkataria, jprause, lavenel, mpovolny, nansari, obarenbo, simaishi, tfitzger, tuado
Target Milestone: GAKeywords: Regression
Target Release: 5.9.8   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2019-01-21 15:21:22 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: Bug
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: CFME Core Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1658378    

Comment 7 Greg McCullough 2018-12-05 15:06:45 UTC 
Please review the logs, you should be able to identify a "no implicit conversion of nil into String" error message in either the evm.log or automation.log.

Once we have identified that and the related stack trace we can determine how to proceed with this issue.
Comment 10 Tina Fitzgerald 2018-12-14 17:33:02 UTC 
Hi Niyaz,

I believe this issue has been resolved in the latest version of 5.9.

The code change:
https://github.com/ManageIQ/manageiq/blob/gaprindashvili/app/models/dialog_field_drop_down_list.rb#L93

Can you test it on the latest 5.9 build?

Thanks,
Tina
Comment 11 Niyaz Akhtar Ansari 2018-12-17 12:48:22 UTC 
Do you have service dialog which creates vm provisioning requests as you mentioned in Comment #4?
I am getting hard time in preparing dialog for test env.
Comment 13 Tina Fitzgerald 2019-01-02 15:59:06 UTC 
Hi Tuan,

Can you provide information requested in comment 4?

Thanks,
Tina
Comment 17 Tina Fitzgerald 2019-01-15 17:07:02 UTC 
Hi John,

I think the government shutdown is affecting the customer response here.

Thanks,
Tina
Comment 18 Tina Fitzgerald 2019-01-17 16:56:19 UTC 
Hi John,

I believe this issue has been resolved, and I don't believe we're going to get customer feedback soon.

Please advise.

Thanks,
Tina