Bug 1661231

Summary: gnome-software failing to get updates and general bad behaviour
Product: [Fedora] Fedora Reporter: Jonathan Underwood <jonathan.underwood>
Component: gnome-softwareAssignee: Richard Hughes <rhughes>
Status: CLOSED DUPLICATE QA Contact: Fedora Extras Quality Assurance <extras-qa>
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Version: 28CC: klember, rhughes
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Last Closed: 2018-12-30 01:25:32 UTC Type: Bug
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Screenshot showing error none

Description Jonathan Underwood 2018-12-20 13:59:01 UTC
Created attachment 1515881 [details]
Screenshot showing error

Description of problem:
When clicking on the refresh button in the updates section, I get:

Unable to get list of updates: failed to get updates for refresh: Could not depsolve transaction; 1 problem detected:

I'll attach a screenshot.

Looking into the logs I see:

Dec 20 13:47:41 ws0.lan gnome-software[2335]: not handling error failed for action get-updates: Could not depsolve transaction; 1 problem detected:
                                               Problem: package kernel-modules-extra-4.18.16-200.fc28.x86_64 requires kernel-uname-r = 4.18.16-200.fc28.x86_64, but none of the providers can b>
                                                - conflicting requests


There's a few things wrong here:

1. The error message shown by gnome-software is incomplete and entirely unhelpful to the user.

2. gnome-software should not just bail because of one bad dependency, but should show updates for all packages it can correctly depsolve for.

Version-Release number of selected component (if applicable):


How reproducible:


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Expected results:


Additional info:

Comment 1 Jonathan Underwood 2018-12-20 13:59:45 UTC
# rpm -qa | grep gnome-software
gnome-software-3.30.5-1.fc29.x86_64

Comment 2 Jonathan Underwood 2018-12-30 01:25:32 UTC

*** This bug has been marked as a duplicate of bug 1662561 ***