Bug 1663046
| Summary: | [RFE] Service request is displaying the Item values instead of item description | ||||||
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| Product: | Red Hat CloudForms Management Engine | Reporter: | Ahmed El-Rayess <aelrayes> | ||||
| Component: | Automate | Assignee: | Tina Fitzgerald <tfitzger> | ||||
| Status: | CLOSED WONTFIX | QA Contact: | Sudhir Mallamprabhakara <smallamp> | ||||
| Severity: | high | Docs Contact: | Red Hat CloudForms Documentation <cloudforms-docs> | ||||
| Priority: | unspecified | ||||||
| Version: | 5.9.6 | CC: | bmidwood, gmccullo, hkataria, lavenel, mkanoor, mpovolny, obarenbo, tfitzger | ||||
| Target Milestone: | GA | Keywords: | FutureFeature, Reopened | ||||
| Target Release: | 5.12.0 | ||||||
| Hardware: | x86_64 | ||||||
| OS: | Linux | ||||||
| Whiteboard: | |||||||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |||||
| Doc Text: | Story Points: | --- | |||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2019-12-18 14:36:28 UTC | Type: | Bug | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | CFME Core | Target Upstream Version: | |||||
| Embargoed: | |||||||
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This is working as designed. The dialog description helps the user to select the appropriate value(s). Only the dialog values are stored in the request. Clearing needinfo Hi Drew, Can you look into this to see how difficult it would be to use the dialog description instead of the value? Thanks, Tina This one's trivial, I have a fix, I just need to do a bit of testing around multivalue and default value before I open the PR that'll do this. Fine okay that only works for static fields, as Erik says, we don't store the dynamic values in the same way, please disregard comments 11 and 12. |
Created attachment 1518033 [details] screen capture of issue Description of problem: When a service is requested that has drop down items which has Values and Description, the Description is the one that is meaningful to the end user and the value is normally used for the automation. the user selects the items required and submits the request, when the request is opened by the admin for approval, he can only see the item values which makes no sense to him to decide on the approval. Version-Release number of selected component (if applicable): cfme-5.9.6.5-4.el7cf.x86_64 cfme-appliance-5.9.6.5-1.el7cf.x86_64 cfme-gemset-5.9.6.5-3.el7cf.x86_64 cfme-appliance-common-5.9.6.5-1.el7cf.x86_64 How reproducible: All the time Steps to Reproduce: 1. create a service dialog with drop down items which has different Value than the description 2. submit a service request using the dialog 3. open the service request for approval or status check and you will find the details of the request containing the item values and not the description that the user has selected. Actual results: the item values are displayed Expected results: the item description should be displayed Additional info: a screen capture video is attached for the issue