Bug 166532

Summary: Can't print any web page
Product: [Fedora] Fedora Reporter: Joe McDevitt <jmcd06776>
Component: firefoxAssignee: Christopher Aillon <caillon>
Status: CLOSED INSUFFICIENT_DATA QA Contact:
Severity: medium Docs Contact:
Priority: medium    
Version: 4CC: mcepl, mcepl, wtogami
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Target Release: ---   
Hardware: i386   
OS: Linux   
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Fixed In Version: Doc Type: Bug Fix
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Clone Of: Environment:
Last Closed: 2007-08-28 14:39:54 UTC Type: ---
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
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Description Joe McDevitt 2005-08-23 00:15:38 UTC 
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.10) Gecko/20050719 Galeon/1.3.21

Description of problem:
When I try to print any web page, everything looks like it goes ok but nothing
goes into the print queue and nothing prints.  The print dialog finds my
printers and the splash screen progress bar shows that it prints. I can print to
a ps file just fine and print preview works as well.



Version-Release number of selected component (if applicable):
firefox-1.0.6-1.1.fc4

How reproducible:
Always

Steps to Reproduce:
1.From any web page, select File...Print
2.
3.
  

Actual Results:  The print dialog shows the correct printer list.
The printing progress bar works and shows that it completes printing.
No print job makes its way to the queue and nothing prints.



Expected Results:  The page should print



Additional info:

I can print from all other apps (open office, gedit, evolution, etc). 

I am using fedora core 4 and gnome 2.10.
 
I have:
cups 1:1.1.23-15.1
gimp-print ijs driver
epson stylus color 600 printer

I really don't know that this is a Firefox issue but it seems to have started
after I upgraded to mozilla 37:1.7.10-15.1.

I submitted this to Mozilla Bugzilla and got back that someone from Redhat says that this problem is almost always that someone trys to use a FF version linked against a older version on Pango from FC4, but has a newer Pango version from Rawhide installed. I have, from yum:

pango-1.8.1-2
pango-devel-1.8.1-2


I don't know what else to provide.  Any help will be appreciated.
Comment 1 Christian Iseli 2007-01-20 00:55:45 UTC 
This report targets the FC3 or FC4 products, which have now been EOL'd.

Could you please check that it still applies to a current Fedora release, and
either update the target product or close it ?

Thanks.
Comment 2 Matěj Cepl 2007-07-18 17:22:33 UTC 
Distribution against which this bug was reported is no longer supported; could
you please reproduce this with the updated version of the currently supported
distribution (Fedora Core 6, or Fedora 7, or Rawhide)? If this issue turns out
to still be reproducible, please let us know in this bug report.  If after a
month's time we have not heard back from you, we will have to close this bug as
CANTFIX.

Setting status to NEEDINFO, and awaiting information from the reporter.

Thanks in advance.
Comment 3 Matěj Cepl 2007-08-28 14:39:54 UTC 
We haven't got any reply to the last question about reproducability of the bug
with Fedora Core 6, Fedora 7, or Fedora devel. Mass closing this bug, so if you
have new information that would help us fix this bug, please reopen it with the
additional information.