Bug 1668004

Summary:	Errors during substitution for Service Provisioning Email.
Product:	Red Hat CloudForms Management Engine	Reporter:	William Fitzgerald <wfitzger>
Component:	Automate	Assignee:	William Fitzgerald <wfitzger>
Status:	CLOSED ERRATA	QA Contact:	Niyaz Akhtar Ansari <nansari>
Severity:	low	Docs Contact:	Red Hat CloudForms Documentation <cloudforms-docs>
Priority:	low
Version:	5.10.0	CC:	dmetzger, ghubale, mkanoor, obarenbo, simaishi, tfitzger, wfitzger
Target Milestone:	GA
Target Release:	5.11.0
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:	5.11.0.1	Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2019-12-12 13:34:59 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	Bug
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	CFME Core	Target Upstream Version:
Embargoed:

Description William Fitzgerald 2019-01-21 16:53:14 UTC

Description of problem:  Error during substitution for Service Provisioning Email. 
Service Provisioning getting 2 Errors in automation log.

[----] W, [2019-01-21T10:13:32.914095 #29070:3fbff883f87c]  WARN -- : Q-task_id([r1112_service_template_provision_task_1427]) Error during substitution: undefined method `miq_request' for nil:NilClass
[----] W, [2019-01-21T10:13:32.914747 #29070:3fbff883f87c]  WARN -- : Q-task_id([r1112_service_template_provision_task_1427]) Error during substitution: undefined method `miq_request' for nil:NilClass

Version-Release number of selected component (if applicable):
5.10.0.31

How reproducible:
100%

Steps to Reproduce:
1. Create a Generic Service catalog item
2. Order Generic Service catalog item
3. Check Automation.log for errors 

Actual results:
Errors

Expected results:
No errors

Additional info:

Comment 3 William Fitzgerald 2019-01-22 14:10:53 UTC

No, This is part of new email which started with 5.10 release.

Comment 4 Tina Fitzgerald 2019-06-06 20:39:42 UTC

Hi Billy,

Has this been fixed?

Thanks,
Tina

Comment 5 William Fitzgerald 2019-06-07 12:36:22 UTC

https://github.com/ManageIQ/manageiq-content/pull/501 fixes this

Changing to post

Comment 10 errata-xmlrpc 2019-12-12 13:34:59 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2019:4199