Bug 1673038

Summary: Hosted-engine installation wizard does not open due to network issue
Product: [oVirt] cockpit-ovirt Reporter: Ido Rosenzwig <irosenzw>
Component: Hosted EngineAssignee: Ido Rosenzwig <irosenzw>
Status: CLOSED CURRENTRELEASE QA Contact: Wei Wang <weiwang>
Severity: urgent Docs Contact:
Priority: urgent    
Version: 0.12.2CC: bugs, cshao, huzhao, irosenzw, qiyuan, weiwang, yaniwang, ycui
Target Milestone: ovirt-4.3.1Flags: rule-engine: ovirt-4.3+
cshao: testing_ack?
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Fixed In Version: cockpit-ovirt-0.12.2 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2019-03-01 10:20:22 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: Integration RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:

Description Ido Rosenzwig 2019-02-06 14:20:46 UTC
Description of problem:
Hosted-engine wizard does not open via cockpit with the following error:
"system data could not be retrieved"

How reproducible:

Steps to Reproduce:
1. Install ovirt-hosted-engine-setup
2. Open the webUI and try to open the hosted-engine wizard

Actual results:
The wizard doesn't open with the error mentioned above

Expected results:
the wizard should open

Additional info:

Comment 1 Ido Rosenzwig 2019-02-06 14:33:26 UTC
The problem happen due to ansible network validation playbook failure.
the failure can be viewed on the console tab (after pressing F12 on the browser):

Error message:
"Network interfaces retrieval failed"

Comment 2 Wei Wang 2019-02-15 08:37:34 UTC
Test Version

Test Steps:
1. Clean install RHVH-4.3-20190201.0-RHVH-x86_64-dvd1.iso
2. Open the webUI and try to open the hosted-engine wizard

Hosted-engine wizard is opened via cockpit successfully without the following error "system data could not be retrieved". 
Besides "Network interfaces retrieved successfully" after pressing F12
QE cannot reproduce this bug.

Have some questions here:
1. Does it occur every time? 
2. Have you done additional operation except the descriptions? Please provide the details.
3. The latest RHVH 4.3 build from QE now only include cockpit-ovirt-dashboard-0.12.1-1.el7ev.noarch, did you detect this issue with cockpit-ovirt-dashboard-0.12.2?

Comment 3 Wei Wang 2019-02-21 06:32:58 UTC
Retest with redhat-virtualization-host-4.3-20190220.2.el7_6.x86_64.liveimg.squashfs (cockpit-ovirt-dashboard-0.12.2-1.el7ev.noarch), cannot reproduce this issue from QE side. But detect new bug 


1. Could you please provide reproduction steps or detail precondition? e.g: Is it used with bond interface or normal interface?
2. If the precondition is no special, Could you please verify this bug from your side?

Comment 4 Ido Rosenzwig 2019-02-21 09:27:48 UTC

1. No special preconditions. The bug was happening with 1 normal interface too as well as any other network configuration.
2. I verified it myself several times - you can verify it yourself by:
 installing hosted-engine, login into cockpit and start the hosted-engine wizard.
 if the wizard open - The bug was fixed and you can move it to 'Verified' , if it don't with the error : "Network interfaces retrieval failed" please move the bug to 'Assigned'

Comment 5 Wei Wang 2019-02-21 09:33:46 UTC
According to comment 3 and comment 4, cannot reproduce this bug with redhat-virtualization-host-4.3-20190220.2.el7_6.x86_64.liveimg.squashfs (cockpit-ovirt-dashboard-0.12.2-1.el7ev.noarch)

bug is fixed, change the status to "VERIFIED".

Comment 6 Sandro Bonazzola 2019-03-01 10:20:22 UTC
This bugzilla is included in oVirt 4.3.1 release, published on February 28th 2019.

Since the problem described in this bug report should be
resolved in oVirt 4.3.1 release, it has been closed with a resolution of CURRENT RELEASE.

If the solution does not work for you, please open a new bug report.